Sales Fulfillment Associate

Calsoft Systems has been a leading provider of business technology solutions, specializing in ERP systems implementation for Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics AX. As a Microsoft Gold Certified partner, Calsoft excels in multi-site ERP implementations, tailored customizations, comprehensive IT support services and a boutique customer experience. Our expertise in the distribution, logistics, manufacturing and travel industries enable our clients to leverage an enterprise system to its fullest potential. This position is primarily responsible for providing support and assistance for the implementation maintenance of Enterprise Resource Planning (ERP) Systems.   Job Description As a Sales Fulfillment Associate, you will play the vital role of coordinating behind-the-scenes to ensure our projects are delivered successfully.  You will be responsible in the Sales Fulfillment process -- from the time the sales estimate is accepted by the customer to the completion of the project -- by collaborating with internal teams across the organizations.   Job Responsibilities and Qualifications:   Essential Functions                      * Process order entry, sales invoices, returns, and purchases accurately based on standards established by supervisor * Ensure data integrity of all customer order and related data within the ERP system and other systems * Collaborate with other team members and/or outsourcing team member(s) in operation tasks. * Strive to increase skill level in order to improve efficiency and accuracy * Building and maintaining strong relationships with our internal team members and external business partners * Manage and monitor WIP, BC and Autotask data * Participate in mandatory training.       Minimum Qualifications    * 1-3 years customer service experience, operations, accounting or related experience * Time Management; ability to organize and manage multiple priorities. * Excellent communication skills, written and verbal. Friendly, empathetic and considerate when communicating with others * Attention to detail and high level of accuracy * Outstanding customer service skills * Associate degree in Accounting or related field, and computer proficiency including  Excel/ Word