Address
Form of work
Salary- Customer Service & Sales
- Greets and assists customers in finding products and delivers outstanding customer service - Demonstrates exceptional customer service behaviors consistently
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems
- SET / Visual / Environment
- Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance
- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
- Responsible for maintaining all fitting room and Sales Floor recovery processes to ensure a clean and organized store environment
- Contributes to the execution of visual elements to support merchandising statements - Responsible for stockroom maintenance
- door to floor / Restock / RFID & Inventory
- Follows placement directions to effectively place & set merchandise statements - Contributes to merchandise receipt and reverse logistics processes
- Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification (RFID) scans, etc.)
- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
- Contributes to the restock program to identify replenishment opportunities
- Omnichannel
- Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
- Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
- General Operations
- Responsible for hourly restroom recovery throughout the store
- Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
- Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink
- Performance Standards
- Supports company shrink and safety initiatives
- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person
