Requirements
- Experience in all aspects of membership sales.
- Experience in handling high level customer service with a variety of audiences.
- Sound decision making and organizational skills.
- Ability to present information to a variety of audiences and size of audiences.
- Experienced and comfortable with computers
- Proficiency in MS office/office 365.
Working environment can range from inside Retro Fitness Outlet to outside in the field prospecting in which the employee may be scheduled for. Working hours could vary and include nights and weekends.
Direct report
This position is supervised by the General Manager of this location.
Responsibilities
- Driving Retro Fitness Membership Sales.
- Oversee all exterior Marketing
- Maximize member retention by ensuring high levels of customer service, cleanliness, and a variety of innovative and educational programs, continual upgrades and responsiveness to member feedback.
- Budgets hours for the Assistant Manager and Head Coach to be able to schedule Front Desk, Child Sitting, Maintenance staff, Trainers and Group Instructors coverage.
- Maintain current knowledge of key competitors.
- Ensure club participation in local community events.
- Manages and controls all facility “Tours” with potential members.
- Monitor the Club prospect system and sets goals for the team to execute with their team.
- Ensure the Head Coach’s internal marketing strategies are implemented and evaluated to ensure development of the fitness programing services.
- Maintain the sign up system, set up promo codes and plans according to monthly promotions and prospecting events.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person