AddressCompany Description:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Primary Responsibilites
- Responsible for supporting the Sales Department with order processing regarding entry, pricing, subscription billing, parts returns, general dealer support and statistical reporiting of the order process.
- Perform truck and component order entry and editing for branch and dealer orders. Review and process orders received from dealers with remote entry systems and convert into orders.
- Process approved special pricing allowance requests. Process credits and re-invoicing of equipment. Determine appropriate account and Industrial Truck Association transactions necessary for equipment transfer. Create customer invoice for monthly subscription-based billing. Suspend billing, credt and rebill as needed.
- Provide basic support for dealer and/or branch inquiries. Collect information and forward on to appropriate Sales personnel.
- Research Install Invoices to approve, deny or short-pay payment to dealers/branches. Communicate with various departments to ensure process quality. Work with dealers/branches directly regarding parts needing returned. Create documentation and invoice to comply with Company return policy. Support data collection and work with management in developing necessary reports.
Qualifications
- 0-2 years related experience
- High school graduate required.
- Associate degree, in business or comparable expereince in customer service environment preferred.
- Computer skills are necessary
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO/AA Employer Minorities/Females/Protected Veterans/Disabled
