Sales Associate/Customer Service River Oaks

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Bunker Hill. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Massage Envy Bunker Hill franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

Benefits:

• Competitive Hourly Rate PLUS commissions
• Flexible work hours
• Advanced tools and resources
• Sustained growth opportunities
• Employee massage benefits at a reduced cost for your health and wellness
• Professional work environment in a spa-like atmosphere
• Health Insurance - Full Time Employee
• Paid Time Off - Full Time Employee
• And Much More

Sales Associate/ Customer Service job revolve around providing excellent services to members and guests.

Responsibilities:

• Upholding the Massage Envy SPA brand’s core values of optimism, gratitude, excellence, consistency, and empathy.
• Answering phone calls.
• Schedule appointments
• Greeting members and guests upon arrival.
• Promoting the Wellness Program.
• Re-engaging inactive members.
• Keeping management appraised of member concerns and following the manager’s policies, procedures, and direction.
• Confidently recommend products and services to guests based on services rendered and recommendations of therapists
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Professional work environment in a spa-like atmosphere

Requirements:

• Have a high school diploma or equivalent (GED).
• Possess basic math and cash handling experience.
• Have a strong phone and computer skills.
• Have previous customer service experience (preferred).
• Critical thinking skills, including customer conflict resolution
• Be able to prioritize and perform multiple tasks.
• Work cohesively with others in a fun and fast-paced environment.
• Spa Sales Experience 2+ years

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person