Sales Associate

Job Description
Time Type:
Full time
Role Details:
Time Type: Full Time
Starting Pay: $18 / HR
Job Location: 13324 Highway 71 West (Bee Cave), Austin, TX 78738

• Assists customers by phone or in person with product questions and purchases. Responds to customer requests accurately and efficiently on product orders, or information on products or services, including product usage, application, availability, and/or pricing. This can include information on company credit offerings
• Builds and maintains appropriate BAU customer relationships
• Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from other retail sales employees or management in resolving customer complaints when necessary. Informs store management or other personnel of any customer complaints or requests in a timely manner
• Operates cash register accurately and efficiently to ensure customer satisfaction. This can include processing customer sales transactions, as well as setting up different types of customer accounts
• May be directly responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products. This can include verifying all signage is accurate and in compliance with company and store merchandising standards. This can also include re-stocking returned products properly
• Recommends product additions or subtractions based on customer input and special order sales. Reports large volume sales by customers to store management. This may include reviewing and reporting product movement within an assigned area, and reporting discrepancies to the SIC or management in order to maintain correct inventory levels
• May assist with other assigned job duties and responsibilities in the store, or as requested by management
• Attends and participates in all store meetings, training sessions, and company-sponsored programs as required

WORK AVAILABILITY

• Must maintain regular and acceptable attendance at such level as is determined by management
• Must be regularly available and willing to work at least 8 hours per day, 40 hours per week, or such other hours per day or hours per week as the employer determines are necessary or desirable to meet business needs
• Must be available and willing to work such overtime per day or per week as the employer determines is necessary or desirable to meet business needs
• Must be available and willing to work such weekends and holidays as the employer determines are necessary or desirable to meet its business needs

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 20-30 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate

McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA