Job Description
SALES ASSOCIATE
Join The Best. Be The Best!
Ed’s Flooring America showrooms in Hooksett and Plaistow, NH are looking to hire Sales Consultants to join their dynamic team. If you have a passion for people, the ability to make effective decisions, and have a flair for design, this is the career opportunity you have been waiting for. Ed’s Flooring America is a family owned and operated business that believes in the success of building strong customer relationships and being a staple organization for the past 39 years within their community!
To learn more about Ed’s Flooring America check out: https://www.edsflooringamericaplaistow.com/
We offer the following:
- Hourly Rate: $20-$25 + Commission (additional $12K-$25K/annually)
- Paid Training + Commission
- 5-day work week (Monday-Saturday)
- Flexible Scheduling
- Medical, Dental, & Vision Insurance
- Retirement Plan w/company match
- Paid Time Off
- Employee discounts on products & services
- Potential for growth within organization
- Monthly company lunches
- Monthly product, design, & customer service training
Responsibilities:
- Greet customers and provide outstanding service to determine their flooring needs
- Build client relationships and ensure follow up is completed on all jobs (ongoing or completed) to gain new project leads
- Answer phone lines to help customers with their flooring needs and schedule showroom consultation appointments
- Keep up to date on the wide selection of flooring and countertop products available
- Review area measurements, calculate number of materials needed, and create estimates for projects
- Will be point of contact for customer to provide flooring sample suggestions and perform quality control throughout project
- Handle customer complaints regarding product or directing them to proper departments based on complaint
- Maintain showroom by keeping samples, displays and common areas neat, current, and clean
Desired Skills and Qualifications:
- Minimum of 3-5 years’ proven work experience in Retail, Sales, Customer Service, Construction, or similar role
- Ability to work independently under minimal supervision
- Exceptional critical thinking and problem-solving ability
- Strong personal and professional judgment
- Ability to adapt and respond quickly to customers’ needs and wants
- Organizational skills and the flexibility to jump from priority to priority
- Ability to achieve sales goals effectively
- Excellent interpersonal, verbal, and written communication skills
- Advanced time management skills
- A positive attitude and desire to exceed expectations
- Proper phone etiquette a must
- Basic computer and math skills a must
- Ability to read floor plan drawings & create project estimates
- Knowledge of floor coverings & countertops a plus (Willing to train)
- Knowledge of RFMS a plus (Willing to train)
Education:
- High School Diploma or G.E.D.
- Bachelor’s degree in communications, business management, interior design, or a similar field a plus
- Please use the response option in this job board
- Attach an up-to-date resume outlining your experience for the position
- A cover letter is always appreciated
- We kindly ask for no emails or phone calls
- Please do not personally deliver resumes to the store
Ed’s Flooring America is an Equal Opportunity Employer