Job Description
LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM!
We are looking for an outgoing, positive, professional, well-spoken candidate that is guided by honesty and integrity! Someone who enjoys interacting with guests while delivering outstanding customer service. A natural born sales person who is motivated to earn UNCAPPED commissions and bonuses. A dynamic individual who values guests and associates alike while thriving in a fast paced environment.
We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out. As a Guest Services Associate, you'll have the drive and dedication to hit the ground running. Our comprehensive training will teach you all the secrets to Revealing Beautiful Skin.
Here’s why you should come work with us:
· We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment.
· We believe work should be interesting, so we’ll help you continuously develop new skills.
· We believe in promoting from within, so you’ll have opportunities for advancement.
Here’s what you need to bring to the table:
An upbeat attitude & committed to delighting our guests and—of course—having fun while being awesome!
Educating guests on the benefits of waxing and our wax packages.
Scheduling and confirming appointments and managing guest flow throughout the day.
Ability to work in a fun, fast-paced environment.
Ability to work a flexible schedule including nights and weekends, because that’s when we’re busy.
As a Beauty Advisor/Sales Associate, you'll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!
Position Summary:
The role of a Guest Service Associate (GSA) is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude. A Guest Service Associate is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. Please note that this is a sales position.
Benefits:
Complimentary unlimited brow waxing, as well as discounts on all other services & retail products.
A fun, well-managed, successful work environment.
Hourly wage plus generous bonus plan.
Flexible schedule – full and part-time.
Career growth.
401k eligibility, Medical, Dental, and Vision coverage.
This role is perfect for those looking for full time and part-time opportunities. We are open 7 days a week and offer flexible shifts.
Discount on products and services
APPLY TODAY: https://apply.jobappnetwork.com/ewcpacificbells/en
EWC is an equal opportunity employer
Job Types: Full-time, Part-time
Pay: $13-15 per hour & unlimited sales bonus
Experience:
customer service: 1 year (Preferred)
Multiple locations
Work Remotely: No
Work Location: Multiple Locations
Duties and Responsibilities:
Responsible for selling wax passes.
Responsible for all opening and closing procedures of the center.
Responsible for managing the flow of guests in and out of the center and assisting with questions as needed.
Responsible for managing the Reservation Book regarding the guest's requests and associate's availability.
Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.
Responsible for educating all guests on European Wax Center's product portfolio, and demonstrating products on guests.
Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochure and card holders.
Responsible for educating guests on current in-center promotions.
Responsible for checking their schedule on a weekly basis.
Responsible for arriving to work on time wearing the appropriate dress code and name tag.
Responsible for following all corporate policies and procedures.
Participation in community events and street team marketing when requested.
Participate in all Monthly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend be required to attend).
Participate on The Hub by actively navigating resources and posts.
Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.
Responsible for maintaining and exceeding center and individual goals.
Responsible for center cleanliness
Other duties as assigned.
Knowledge and Skill Requirements:
Ability to work flexible days and hours.
Ability to work weekends.
A positive, friendly, upbeat and personable demeanor.
Ability to receive and implement feedback.
An ability to work independently with limited supervision.
Ability to work in a fun, fast-paced environment.
A professional appearance at all times.
A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
Ability to communicate effectively through written and verbal interactions.
Ability to learn and operate a POS system
Full understanding of the EWC values, vision and strategy.
Sales experience is preferred
Open and flexible schedule
Our Story
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.