Join our Three Tails Family while our new store front continues to grow as we strive to help pet parents provide their pets with longer, healthier lives!
We are looking for an individual to provide excellent customer service to our current and rapidly growing clientele. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and eager to return
Hours of Operation
Monday 8:00am-5:30pm
Tuesday 8:00am-5:30pm
Wednesday 8:00am-5:30pm
Thursday 8:00am-5:30pm
Friday 8:00am-5:30pm
Saturday 8:00am-2:00pm
Responsibilities
- Greet and direct customers in person and on the phone
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Ensure racks are fully stocked
- Assist in receiving and stocking product deliveries. Must be able to lift 40+ pounds of dog food and carry it to customers' vehicles or to stock shelves (REQUIRED)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services
Skills
- Outstanding customer service
- Excellent communication skills, capable of building trusting relationships with customers and team members
- Ability to perform in fast-paced environments
- Time management. Ability to get tasks done accurately within appropriate timing to meet deadlines.
- Organization. Prioritizing tasks based on importance and urgency.
- Must be able to be on your feet for approximately 8-hour shifts
- Love to smile and help customers and team members!
- MUST LOVE ANIMALS!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Application Question(s):
- What is your desired amount of hours per week?
- Please include anything else you would like to share with us below.
- If offered the position, when are you available to begin working?
- What is your availability for this position? (Please include days and hours)
Work Location: In person