Sales Associate / Customer Service

Do you want to work in a job where you can help change clients' lives?

Elements Massage Middleton is looking for an engaging, fearless, outgoing personality to lead the sales and Customer Service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties:

• To create an exceptional massage experience for all the clients every time they enter the studio
• To inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
• To follow our proven sales process to enroll clients into the Elements Massage Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Manager and Massage Therapists to create an environment where clients are the focus

Skills & Qualifications:

• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients
• The right candidate can turn every incident of client criticism to a story of great Customer Service
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
• Familiarity with modern office tools and systems
• Driven to create the best work environment for the employees and the best experiences for the client
• Studio Specific Benefits:
• Pay $16.00 per hour
• Bonuses based on monthly conversion numbers
• A complimentary quarterly massage at the studio
• If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Job Type: Part-time

Pay: $16.50 per hour

Expected hours: 15 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Compensation package:

• Commission pay

Schedule:

• Evening shift
• Monday to Friday
• Rotating weekends

Travel requirement:

• No travel

Experience:

• Sales Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person