We are looking for a passionate animal lover who wants to help pet parents get their dogs and cats on to the best nutrition path. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions for their pet's needs. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance to high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently keeping the pet's nutritional needs in mind.
Responsibilities
- Ensure high levels of customer satisfaction through excellent customer service
- Assess customers needs and provide assistance and information on product features and nutritional facts
- Welcome customers to the store and answer their queries about dog and cat nutrition
- “Go the extra mile” to help dogs and cats
- Maintain in-stock and presentable condition of sales floor
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options to customers
- Process POS (point of sale) purchases
- Cross-sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trusting relationships with customers
- Comply with inventory control procedures
Skills
- Hands-on experience with POS transactions
- Solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus
- Availability to work flexible shifts
- Strong work ethic
- Self starter attitude'
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Work Remotely
- No
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have availability to work both Saturday and Sunday?
Education:
- High school or equivalent (Preferred)
Work Location: In person