Sales Associate

Pay: Hourly + Bi-Weekly Commission!

Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.com

Want to join a dynamic wireless company where your ideas and talents really matter? At Cricket, we work hard and have a great time doing it. We’re looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Job Description:

Every day our Retail Sales Advocate at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations
• Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES:

• Understand customers’ needs and help them discover how our no contract products meet those needs
• Possess a competitive spirit and desire to meet and exceed sales goals
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required
• Complete all aspects of opening and closing the store in accordance with written procedures
• Submit all transaction journals on a daily basis
• Assists with inventory maintenance

Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Preferred Qualifications:

• At least one year retail experience in sales or customer service
• At least 18 and with a high school diploma or GED required. 2 year associate degree preferred
• One or more years of sales experience in a quota driven environment
• Proficient use of PC software (MS Office preferred) and point of sales system

Job Type: Part-time

Pay: From $9.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person