· Welcome and greet customers in person, over the phone, or electronically, learn about their project and needs, and help guide them to their perfect floor.
· Stay knowledgeable and current about product specifications, requirements, and limitations.
· Respond to questions and requests in a prompt and efficient manner.
· Build relationships with associated professionals, contractors, property managers, realtors, and other partners to increase likelihood of referrals and repeat business.
· Input data into the Customer Relationship Management (CRM) system.
· Coordinate with installer as needed and generate estimates, accept orders, and place Purchase Orders with Vendors.
· Track the progress of Customer’s projects and ensure material arrives on schedule.
· Pickup and deliver orders as needed.
· Assist with other projects and tasks as needed
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work Location: In person