Sales Associate

· Provide exceptional customer service

· Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges

· Create and maintain patient files, following company and HIPAA policies regarding confidentiality

· Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupations, and suggest most appropriate products (i.e. frames, lens type, coatings)

· Take necessary measurements (i.e. measuring the patients pupillary distance, seg height and optical center)

· Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc)

· Pull correct lenses according to work order specifications

· Compute and process payment transactions/refunds using Acuity Logic POS system

· Calculate insurance co-pay based on insurance eligibility

· Educate patients on PEPP plan and encourage them to purchase PEPP

· Educate patients on Care Credit on a case by case basis

· Educate patient on how best to care for their glasses

· Maintain inventory: Price, stock and straighten merchandise

· Maintain up to date knowledge of products thru Leonardo learning platform

· Actively participates and contributes to a positive store environment, fostering professional relationships with peers, management, doctors and support staff

· Takes pride in appearance of store and shows initiative to keep displays & inventory clean, attractive & organized

· Perform other duties and assume various responsibilities as determined by the Optical department manager

Must be available to work on Saturdays.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 24 per week

Schedule:

• No nights
• Rotating weekends

Experience:

• Sales: 1 year (Preferred)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person