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SalaryAdaptHealth Opportunity – Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Sales Associate
This position is responsible for selling all of products and services in the assigned sales territory and meeting both revenue and profitability goals. The Sales Associate works closely with internal support staff to focus efforts on increasing new business and with Sales Leadership to develop and execute specific strategies to achieve these sales, customer satisfaction and profitability goals.
Job Duties:
- Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
- Works with Sales Leadership to validate and develop territory call plans to qualify new and maintain existing accounts, with intent to grow the business.
- Educates referral sources on the use of products and services.
- Maintains the highest level of customer satisfaction by resolving and following up on customer concerns.
- Communicates and explains Medicare and private insurance procedures, pricing information, and product information to referral sources.
- Enters call plan and logs calls along with the decisions and outcomes into the Customer Relationship System.
- Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement for billing and collection.
- Increases referral volume from assigned accounts by promotion within business lines and cross selling among business lines through regular and ongoing solicitation/facilitation of referral orders from assigned accounts.
- Accepts referrals based on a current knowledge and understanding of Medicare, Medicaid, and private insurance reimbursement guidelines for services and/or equipment.
- Acts as a resource to all external customers to facilitate resolution of AdaptHealth patient issues in coordination with members of the operational teams within AdaptHealth to assure optimal patient and referral source outcomes.
- Evaluates interrelationship of referral source, medical team and reimbursement concerns and strives to make fact-based, balanced decisions.
- Participates in obtaining MD orders/signatures for appropriate documentation and original prescriptions while on-site when the Intake team is unable to do so.
- Conducts sales & service rounds in assigned facilities promoting availability for order processing, set-up, and patient equipment education. Assists in obtaining referral source profile information.
- Identifies programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase referral source/patient satisfaction.
- Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
- Perform other related duties as assigned.
Competency, Skills and Abilities: ?
- Knowledge of DME, Diabetes, Incontinence services, products, and industry.
- Motivation for sales.
- Strong persuasion skills.
- Excellent relationship building skills and personality.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Excellent customer service skills.
- Ability to work independently and with a team.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to prioritize and manage multiple projects.
- Mental alertness and the ability to properly treat confidential information.
- Proficient computer skills and knowledge of Microsoft Office.
Minimum Job Qualifications:
- High school diploma or equivalent is required. Bachelor’s Degree preferred.
- One (1) year experience in sales is required, B2B or B2C Sales experience preferred.
- Three (3) years DME, Diabetes, Incontinence experience is preferred.
- Exact job experience considered must be DME, Diabetes, Incontinence Sales.
- Valid and unrestricted driver’s license in the state of residence.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
