Sales Associate

We are looking for a result-driven retail Sales Associate. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products, recommend the right solutions and learn about the products sold in-stores. Worker should be able to promptly resolve customer complaints and ensure maximum customer satisfaction. Staying up to date with products and maintaining our store visual appearance in high standards is critical to being a successful Sales Associate. Ultimately, the duties of a Sales Associate are to achieve excellent customer service. Willingness to work a flexible schedule including weekends and ability to adjust schedule as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their questions
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Skills

• Basic understanding of sales principles and customer service practices
• Basic Math skills
• Hands-on experience with POS transactions preferred
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

Job Type: Part-time

Pay: $16.28 per hour

Benefits:

• Paid time off

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person