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Description:
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is seeking an Associate Retail Sales Specialist to join our team in Everett, WA or Mukilteo, WA.
The Boeing Brand Experiences (BBE) team leads experiential marketing and communications efforts as part of The Boeing Communications function. As a strategic business operation, BBE operates within a Profit and loss (P&L) model while prioritizing brand engagement and activation. The primary mission for BBE is to amplify Boeing’s global brand amongst the flying public, local communities, customers, and employees. We deliver high-quality Boeing branded experiences and merchandise through global, in-person, and digital channels. These channels include Boeing Future of Flight (BFoF), Physical and E-Commerce Retail, Internal Custom Merchandise, The Boeing Recognition Program, Wholesale and Consumer Products and Image Licensing. We are brand ambassadors and influencers passionate about building and delivering a premium customer experience.
The Boeing Stores retail team supports internal and external sales of Boeing-branded merchandise and other aviation-related products in physical retail locations nationwide. Our team seeks an energized, passionate, creative, and customer-obsessed Associate Retail Sales Specialist to lead our Flagship store in Everett, WA.
As an Associate Retail Sales Specialist, you will create an in-person connection with customers and stakeholders throughout the country. The successful candidate will manage daily store operations, execute visual merchandising displays and marketing elements, and meet or exceed sales goals, all while delivering excellent customer service.
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):
- High school diploma or higher
- 3+ years of experience in a Retail Sales or operations leadership role
- Experience in Point-of-Sale platforms
- Capability to lift boxes weighing up to 40 pounds
- Capability to stand and move (reach, bend, or stoop) to handle products for extended periods of time with only short breaks
- Capability to work a flexible schedule to include early mornings, late evenings, weekends, holidays, and occasional overnights, as needed
PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):
- 2+ years of retail store management experience
- Counterpoint POS experience
- Previous military or commercial experience in quality and/or operations leadership position
- Experience with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
TYPICAL EDUCATION/EXPERIENCE:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years’ related work experience or an equivalent combination of education and experience (e.g. Master+1 years’ related work experience , 7 years’ related work experience, etc.).
Responsibilities:
- Executes all incoming and outgoing store logistics, including incoming freight, customer shipping, and inventory operations
- Processes freight and complete markdowns
- Plays a pivotal role in executing strategic business initiatives, working cross-functionally across Boeing Brand Experiences
- Supports the Retail Sales Manager in-store hiring, staffing, and team coaching and development
- Understands and adheres to visual standards to maximize merchandise presentations and ensures all marketing initiatives are completed
- Maintains and supports safety standards in sales locations; communicates safety concerns to store manager
- Supports store and company level strategies to reduce shrink; observes and monitors for signs of shrink and advises management of any unusual internal or external activity
- Completes all daily cash control requirements, including bank deposits, fund verification, and cash reconciliations; meets all submittal deadlines for financial reporting
- Oversees store scheduling and payroll management to meet or exceed goals
- Analyzes and reviews sales and inventory reports daily to react quickly to business demands
- Provides Retail Sales Manager with productivity updates; identifies and communicates feedback on associate performance
- Manages all controllable costs to improve store profitability
- Understands and adheres to all company policies and procedures
The position requires some travel within the United States and the capability to work independently. The selected candidate will connect with and maintain customer relationships and focus on engagement, offering superior customer service. The successful candidate will possess high-level communication with business partners and stakeholders. As well as prioritize and execute against deadlines and adapt to a changing work environment.