Address
Form of workCome join our Team in Waldorf, MD at Scandinavian Designs - Dania Furniture as a
Sales Associate!
Location: 11055 Mall Circle Rd, Waldorf, MD, 20603
Position: Non-Exempt/Hourly
Job Type: Full-time/Permanent
Training Wage: $16.50 / hr - $18/hr
Post Training Wage: $14/hour plus commission - We don't cap our commission!
Benefits/Bonuses:
- Health benefits for Associates on the single coverage plan after 30 days of employment! (See below!)
- 2 weeks PTO year one, 3 weeks PTO at year two!
- Referral bonus!
- Consistent schedule with consecutive days off!
Join our sales team at Scandinavian Designs as a Sales Associate and be part of dynamic and expanding furniture retail company. Our Sales Associates are passionate about connecting with customers, providing meaningful solutions, and developing a network of highly satisfied customers.
If you love mid-century modern, rustic and contemporary interior products and styles, love to have fun, sell, and inspire customers, please join us!
If you love mid-century modern, rustic and contemporary interior products and styles, love to have fun, sell, and inspire customers, please join us!
What You Will Do
- Create satisfied customers through honest, knowledgeable and ethical selling practices.
- Maximize sales growth and profitability in a commission-based sales environment.
- Provide excellent and wholehearted customer service with a positive, knowledgeable and consultative approach.
- Contribute to a positive team atmosphere dedicated to the company’s mission of being recognized for the highest level of customer and team member satisfaction.
- Become an expert in our product and services through active self-led learning and company driven product and service training.
- Set energizing sales goals, always striving to improve. You actively seek feedback and practice new habits of success.
- Sales Associates responsibilities include and not limited to:
- Process sales including cash and credit, service and refund transactions accurately.
- Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and schedule delivery dates for customers.
- Greet our clients and answer our phones in a prompt, warm, professional and polite manner.
- Process all after-sale service issues with empathy and by following company policy.
- Assist in daily opening and/or closing procedures for store in accordance with policy.
- Perform a daily review of your open invoices to ensure accuracy and timely follow up with customers. 100% accuracy on order input and customer comments is our goal to ensure we are managing expectations.
- Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise.
- Keep the showroom clean, well maintained and welcoming.
- Support the warehouse, store support and delivery drivers as needed.
- Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned.
- Read and respond to company communications shared on the company intranet.
- Follow through on emails designated to you within the same day.
Who You Are
- 6 months to 2 years or more in sales, retail and customer service experience encouraged.
- Excellent communication skills and professional sales presentation.
- Able to read product and transaction information.
- Associates are available to work a combination of days, evenings and weekends.
- Schedule includes weekends, some evenings, holiday work, inventory and other busy times.
- Able to successfully complete the pre-employment background check.
- Standing and walking most of the day.
- Some lifting and assisted lifting for floor displays and merchandise settings (30 lbs.).
- Some bending, kneeling and stooping.
- Light cleaning, vacuuming and dusting.
- Working with hand tools for assemblies.
- Occasional travel to customer sites and meetings.
Education:
High School diploma or equivalent, experience in customer service, retail sales, interior design or consulting preferred and not required.
Scandinavian Designs Furniture - Dania Furniture Offers:
- Benefits for Full-time Associates* including:
- Health benefits for Associates on the single coverage plan.
- Opt-in for Dental and Vision.
- Health Savings Account (HSA).
- 401k with employer contribution (with 200% match).
- Work life balance – no overnight hours!
- Paid Time Off (PTO).
- Fun and rewarding work.
- Visually inspiring workplace.
- Family-oriented team environment.
- Regular schedule.
- Generous merchandise discounts.
- Pet Insurance.
- Tuition Assistance.
*Benefits eligibility depends on scheduled hours.
https://www.bcidaho.com/
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
