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Form of workJob Description
The Crowne Plaza Englewood is currently hiring a Sales Assistant. As a Sales Administrative Assistant, you will be responsible for supporting the hotel's Sales and Marketing efforts by assisting the Sales Team in various administrative and operational tasks. Apply today to join our sales team!
Responsibilities:- Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes
- Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates
- Maintain ongoing communication with clients, answering questions, and providing necessary assistance
- Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally
- Assist the sales team in preparing sales presentations, proposals, and contracts
- Coordinate sales appointments and meetings with clients
- Prepare and distribute sales-related reports and documents
- Assist in planning and coordinating events, meetings, and conferences held at the hotel
- Create Room Blocks and reservations for incoming groups or clients
- Collaborate with other hotel departments (e.g., banquet, catering, front desk team) to ensure successful event execution
- Database Management: Opera PMS, Sales Force/Delphi, etc.
- Maintain an accurate and up-to-date customer database, recording client interactions and preferences
- Previous experience in a similar role, ideally in the hospitality or hotel industry
- Proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and a customer-oriented mindset
- Ability to work independently and as part of a team
Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.
