Address
Form of workINTIMISSIMI
THE ART OF ITALIAN LINGERIE
We are Italian.
We infuse beauty into everything we do.
From the way we hand-select our fabrics.
To the craftmanship behind every color and stitch.
Great design at everyday prices.
Supporting the body and the spirit.
We help every woman to shine.
Because every woman is beautiful in her own way.
Beyond form, beyond function.
The Art of Italian Lingerie
Intimissimi envisions a world where women embrace their individuality and feel empowered by their intimate apparel. Intimissimi is the leading Italian lingerie and sleepwear brand, renowned for its exquisite craftsmanship, elegant designs, and commitment to providing women with intimate apparel that exudes comfort and confidence. Intimissimi embodies the essence of elegance and sophistication, crafting lingerie and sleepwear that celebrates femininity and self-expression. Each piece is thoughtfully designed to empower women and enhance their natural beauty. Established in 1996 as part of the Calzedonia Group, Intimissimi has grown into a global fashion icon, with a presence in over 40 countries and a loyal customer base that values both quality and style.
Intimissimi Brand Values
Finest Quality: With a focus on impeccable craftsmanship and premium fabrics, Intimissimi is dedicated to delivering exceptional products that stand the test of time. The brand's commitment to quality ensures that customers experience the utmost comfort and satisfaction.
Timeless Appeal: Intimissimi creates timeless pieces by offering lingerie and sleepwear collections that remain relevant and fashionable year after year.
Innovative Design: Striking a harmonious balance between classic and contemporary, Intimissimi infuses its collections with innovative design elements, capturing the spirit of modern femininity.
Client-Centric Approach: At Intimissimi, the client is at the heart of everything. The brand's attentive service and personalized shopping experience foster lasting relationships, building trust and loyalty with each interaction.
Environmental Responsibility: Intimissimi is committed to sustainable practices and ethical sourcing, taking steps to minimize its environmental impact and promote social responsibility.
Why work at Intimissimi
Joining Intimissimi means becoming part of a passionate and diverse team dedicated to creating exceptional products and experiences. As a brand that values innovation and encourages professional growth, Intimissimi offers employees the opportunity to thrive in a creative and dynamic environment. You will be part of a global brand that values quality, elegance, and the unique qualities that each individual brings to the team.
SALES AMBASSADOR - QUEENS CENTER MALL, NY -
THE ROLE
Our Sales Ambassadors are the first in line to share their passion and knowledge of Calzedonia and an essential part of the brand and store team! You are responsible for sharing the story of our brand and what makes us unique!
LIFE OF THE SALES AMBASSADOR
A Sales Ambassador is someone who genuinely enjoys talking with clients, a team player to the rest of the team and store leadership. You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic!
OPEN MINDED: Open to learning, receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience.
AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Ambassadors embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests.
PASSIONATE: Share your excitement and promote brand loyalty with guests and the store team. As a Sales Ambassador you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Calzedonia by building brand loyalty with each guest! Your goal is to ensure each guest has a memorable experience in our shops.
DYNAMIC: Sales Ambassadors thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues.
TEAM PLAYER: We are all in this together! Our Sales Ambassadors believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Calzedonia means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience.
PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures.: Share your excitement and promote brand loyalty with guests and the store team. As a Sales Ambassador you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Calzedonia by building brand loyalty with each guest! Your goal is to ensure each guest has a memorable experience in our shops.
KEY RESPONSIBILITIES
• Guest Experience: Always greeting and welcoming guests with a friendly and approachable manner, providing personalized assistance and product recommendations to meet their needs. Ensure an outstanding shopping experience by providing excellent service, addressing customer feedback, and handling customer concerns professionally and efficiently.
• Product Knowledge: Develop a comprehensive understanding of Intimissimi products to confidently address guest inquiries and guide guests to finding the best products to fit their needs.
• Sales and Goals: Actively engage in selling and upselling techniques to achieve individual and store sales targets, contributing to the overall success of the store.
• Visual Merchandising: Assist in maintaining a visually appealing and organized store environment by restocking, arranging merchandise, and participating in floor moves and display changes.
• Cash Handling: Accurately handle cash transactions, credit card payments, and operate the POS (Point of Sale) system following company policies and procedures.
• Product Care: Maintain the cleanliness and presentation of products, ensuring that they are properly displayed, folded, tagged, and presented to maintain the brand's high-quality standards.
• Promotions and Events: Assist in the set-up and execution of in-store promotions, sales events, and arketing initiatives to drive traffic and boost sales.
• Stock Management: Assist with inventory management, including receiving shipments and replenishing fixtures as needed.
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. Teams regularly conduct cleaning tasks such as sweeping, mopping, dusting and keeping shelves and displays tidy.
TEAM DYNAMIC
• As a Sales Ambassador, you are the key link between guests and the store team to ensure the shop accomplishes company and brand KPIs through excellent customer service and completing store operations efficiently.
• Participate in collecting product feedback for store leadership that is shared directly to the Style Department in Italy HQ.
• Based on your experience with Intimissimi and performance, you may be selected to support New Store Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!
• Participate in nationwide contests within other Intimissimi locations to show our team spirit!
CAREER DEVELOPMENT OPPORTUNITIES
All Sales Ambassadors get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more!
#TeamworkMakesTheDreamWork
We are all team players! Our leaders always encourage development between team members to support professional growth.
#KnowledgeisPower
Share your knowledge and experience with new team members! We strongly believe in consistent training and
development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond!
Be a part of the Calzedonia USA story and make your mark!
JOB REQUIREMENTS
• Eligibility to work in the US for any Employer
• You are able to work a flexible schedule, including nights, holidays and weekends
• You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music, and building connections with our guests for the best shopping experience.
• You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance including climbing a ladder and use a step stool.
COMPENSATION & BENEFITS PACKAGE
• Base Salary plus monthly bonus based upon budget achievemnt, store volume and location.
• Paid Time off
• Paid Parental Leave*Must meet eligibility requirements
• 401(K) matching
• Sign on Bonus
• Referral bonus
• Employee Discount
• Free Uniform, and so much more!
Accelerate your skills and build a foundation for your career!
