Sales Account Representative

Do you thrive when helping people find solutions to a problem? Are you looking to launch your career in sales with great training and coaching? Do you look for relationships built on genuine trust and value? Then we would love to talk with you!
Surface Experts is looking for a highly motivated team member to foster client relationships with current and new customers. We believe in a culture of supporting our people and working together as a team to achieve goals. We provide a unique, high quality service that you can be proud of with a team you'll enjoy working with.
As a Sales Representative, your job is to build relationships with customers who work in property management, facilities maintenance, hotel management and construction. Our services are unique, so it will be your job to educate and build trust with our customers, helping them to understand a new approach.
Job Duties and Responsibilities:

• Meet with 12-15 contacts a day.
  • Via on-site visits, with phone and email follow-ups
  • In a variety of industries including property management, hotels, movers, builders and others
  • Manage decision-making and approval process
• Maintain and expand existing customer relationships
  • Educate on Surface Experts capabilities and scope
  • Validate level of customer satisfaction and opportunities to improve
  • Build the trust of our customers and foster referenceability
• Identify new leads and opportunities in existing and new markets
• Work within a team and process
  • Use sales scripts and role-playing practice
  • Document sales activities in CRM; from lead to work order and all steps in between
  • Collaborate to overcome challenges and objections

Required Qualifications:

• Excitement and energy to be part of something new with significant growth potential
• Excellent communication, collaboration and relationship-building skills
• Goal-oriented, self-starter, and energetic
• Professional, caring and service-minded
• Readiness to work with a metrics-based, process-driven sales approach
• Licensed to operate a passenger car and have a clean driving record
• Experienced using mobile technology to support productivity

Preferred Skills:

• Sales experience; specifically, cold-calling and/or B-to-B sales
• Experience in related industry, such as multi-family, property management, construction or trades
• Experience using CRM tool and process
• Experience working in base + commission environment

Job Benefits:

• Competitive salary including base salary and unlimited commission
• Car allowance or company car provided
• Training and sales coaching provided; collaborative national sales network.
• Paid holidays
• Paid time off (after waiting period)

Compensation: $50,000.00 - $75,000.00 per year
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.