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SalaryJoin us in our beautiful Canton, MA office (currently offering remote work options with ongoing flexibility) for a career that will be highly rewarding and interesting, yet still leaves time for family and outside interests and activities.
We give our team members the power to do more.
More growth. More personal attention. More opportunities.
We are seeking an experienced Sage Intacct Consultant to join our Client Accounting & Advisory Team. In this position you will be responsible for providing exceptional support for our existing customer base and assist with new Sage Intacct implementations. Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with customers and other Gray, Gray & Gray team members to resolve challenges and improve customer processes.
This is a client-facing role that requires a deep knowledge of ERP solutions coupled with excellent interpersonal, organizational, and communication skills. Responsibilities of this role include the following:
Essential Functions:
- Perform business requirements analysis and documentation into functional requirements, process statement of work format for customer acceptance
- Train end users on the Sage Intacct system and provide technical support to customers
- Develop reports and dashboards utilizing the Intacct tools, and assist with data conversions
- Setup and configure third party integration tools
- Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions
- Participate in multiple engagements simultaneously while ensuring deadlines and quality are being met
- Managing complex projects from beginning to end
- Research and/or escalate complex software issues to identify improvements and opportunities
- Work with developers and other team members to define client enhancement needs
- Travel to customers as necessary
- Other duties as assigned
Job Specifications:
- Ability to successfully multi-task across projects, customers, and internal activities
- Highly enthusiastic, proactive, positive-minded, customer focused, and service-oriented
- Maintain high level of customer satisfaction and professionalism
- Excellent problem solving and analytical skills
- Excellent writing, editing, listening and verbal communication skills
- Self-motivated, ambitious, willingness to learn, adapt, and excel
- Superior time management and organizational skills with ability to manage priorities independently
- Ability to work collaboratively with a wide range of disciplines
Qualifications:
- Bachelor’s Degree in Accounting, Business, MIS, or related field
- Minimum of 2 years of experience with Sage Intacct, performing Intacct implementations and/or end user experience
- Accounting experience with excellent understanding of financial software
- Experience with other ERP packages is a plus, but not required
