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Safety Attendant - Oklahoma Children's Hospital - Day & Night Shift Available Department:
Safety Attendants Job Description:
Shifts Available: Full-Time; 7a - 7p or 7p - 7a
Promotes the safety, health and comfort of patients, families and staff as related to the care of behavioral health/ psychiatry patients and other safety needs of patients in the hospital. Will visually monitor a patient and provide direct patient contact or care (as listed in the role responsibilities below). The Safety Attendant may be assigned to the following patients, but not limited to:
- Suicide ideation or attempt
- Homicide attempt
- Violent behavior towards self or others
- Elopement/wander risk
- Fall risk
- Confused mental state/cognitive impairment
- Any other condition or behavior the medical and nursing team deem necessary to help ensure the safety of the patient and staff.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Patient Care:
- Receives hand off from the care team to include reason for observation, patient behaviors and any concerns/risks. Provides hand off at the end of assignment
- Notifies the primary nurse of changes in patient behavior. Collaborates with patient care nursing staff regarding all aspects involved with the patient being observed. Communicates effectively with the patient nursing staff regarding observed patient behaviors and all changes.
- Understands the observation levels and adheres to the standards for the assigned role (constant observation, 1:1 or 2:1) Provide direct, face-to-face, observation of patients at risk for harming themselves or others and/or for patients placed in restraint and/or seclusion. Incorporates de-escalation techniques in daily practice with patients being observed as needed
- Records observations in the patient record at the designated documentation interval for observation level. Accurately documents all information pertinent to the patient's behavior on correct forms within designated timelines according to policy
- May travel with patient off the unit for testing or other reasons as determined by the care team
- Assists with supervised clothing changes and secures patient belongings
- Provides environmental, room surveys to ensure safe patient care environment
- Supports in meal and other activities of daily living (shower/ toileting/ diversionary activities) Checks meal trays upon removal of room to ensure all objects are removed.
- Observes patients closely to ensure they do not obtain or retrieve objects they could use to harm themselves or others
- If assigned to constant observation does not leave the patient or become distracted/ engaged with other patients until relieved or communication is receive that the level of observation has changed
- Supports restraint activities, dignity checks, as delegated by the primary Registered Nurse
- Communicates effectively with the patient and family regarding role responsibilities.
- Secures visitors belongings.
- Responds to emergency situations related to dangerous or potentially dangerous patient behaviors.
- Reports any physical/psychological symptoms and significant changes in patient’s condition to RN
- Assists in keeping the patient’s room in clean and in an orderly condition
- Assists in restocking rooms with supplies and equipment as directed
- Ensures patient right to confidentiality as defined by the Health Insurance Portability Act (HIPAA)
Operations & Environment:
- Observes continuously to observe for and implement early intervention of escalating situations.
- Maintains a safe environment of care.
- Participates in post restraint huddle, as needed.
Customer Service:
- Establishes effective relationships with patients, families, staff and external customers/ consultants to the team.
Quality:
- Is accountable for departmental and hospital quality and safety initiatives and goals.
- Demonstrates the necessary age-specific and cultural competencies in all treatment and contact with patients/families as outlined for age-specific and cultural competencies.
- Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families.
- Values cultural diversity and other individual differences in the workforce.
- Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with CT Children’s standards.
- Performs other related responsibilities as assigned.
General Responsibilities:
- Performs other duties as assigned
Minimum Qualifications:
Education: None required. High School diploma or GED preferred.
Experience: Minimum of 6 months experience working in a medical, clinic or behavioral health setting or as a certified nursing assistant (CNA) or nursing student preferred.
License(s)/Certification(s)/Registration(s) Required:
- Current Basic Life Support issued by the American Heart Association to be obtained within 7 days of hire date and maintained current at all times.
- NCI - Nonviolent Crisis Intervention® training (two-day foundation course) through the Crisis Prevention Institute (CPI) required within three months of hire.
Knowledge, Skills, and Abilities:
- Knowledge of basic Medical terminology, mathematics and measurements
- Basic understanding of organizations environment of care and infection control policies and procedures
- Basic understanding of reasons for and techniques for managing aggressive behavior.
- Must be able to understand and follow established policies and procedures.
- Excellent interpersonal skills and communication required.
- Demonstrated effective listening skills
- Effective oral and written communication skills required. Ability to communicate in English is required (bilingual competency, Spanish is a plus)
- Demonstrated competency in standard clinical procedures as well as unit specific patient management protocols.
- Able to maintain quality, safety and infection control standards.
- Able to learn and follow established protocols to respond in to behavioral health emergencies situations.
- Able to learn and demonstrate competency in basic data entry, documentation in the medical record.
- Able to work across all levels of the organization effectively
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