- Weekends - Required.
- Guard Card - Must be able to acquire a CA Guard Card
**Do you love your Neighborhood? Are you the kind of person that enjoys working outside? Do you like to earn your money while giving back to your community?
We do too! In fact, this is what our company is all about.
Since 1995, BLOCK BY BLOCK CA has been setting the standard in cleaning, customer service, hospitality and engaging visitors. Currently, we are seeking to hire individuals with outstanding people skills for the position of Safety Ambassadors in the Downtown San Jose!
This role is unique in the fact you will be assisting in keeping the neighborhoods of the San Jose safe and providing much needed engagement with the public to help make visitors and residents enjoy their communities’ experiences. Whether it’s a smile, a suggestion for restaurants so that everyone enjoys their experience being outside, we want to have outgoing and friendly people to provide it. So, I ask you, do you enjoy keeping your city clean, are you pleasant? If this is you, we’d like to meet you!
Job Summary
Block by Block CA provides cleaning, safety, beautification, and hospitality services - in a nutshell, we provide services for anything your city needs to be a more desired destination.
We are currently seeking some very friendly & detail-oriented people to join our team and make a difference in your city. We need the following in a candidate: strong work ethic, outgoing personality, a great eye for details and a desire to work within a happy team.
This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.
Safety Ambassadors will patrol the district as a deterrent to and being on the lookout for unwanted behavior and activity, while providing information, assistance and directions to downtown workers, residents and visitors.
ESSENTIAL FUNCTIONS
SERVING AS A DETERRENT - Traverse the streets to circulate through assigned zone to deter unwanted activity through uniformed visible presence.
OBSERVE AND REPORT – while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
ADDRESS UNWANTED ACTIVITIES - Ambassadors will firmly and courteously request compliance to persons violating low level quality of life crimes, such as aggressive panhandling, non-aggressive panhandling, loitering, disruptive behavior, etc.
HOSPITALITY AND CUSTOMER SERVICE – While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations. We go out of our way to engage with visitors and foot traffic. That means that we will cross the street to say "hello." Our ambassadors never meet a stranger.
STAKEHOLDER RELATIONS - Ambassadors will be responsible for making a specified number of visits to district businesses to share information and make professional contacts on behalf of the customer.
REPORTING – must be able to provide written reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed. We use Smart Phones to document stats on what we clean. We need someone that can work a cell phone.
PROFESSIONALISM – Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism. VERY important. You wear our uniform and you represent our company the nationwide. We need people that will respect that and remain professional in the public eye.
PHYSICAL ABILITIES- Must have the physical capacity to walk or traverse continuously during an eight-hour shift, with normal breaks (two fifteen minutes, and one thirty-minute meal break). Must be able to work outdoors in all conditions with provided inclement weather gear.
COMMUNICATION – Must be able to speak, read, and write the English language in order to create basic reports.
Benefits- We are proud to offer the following benefits:
· Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
· Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
· Other: 401K Retirement Savings Plan,
Block by Block CA, Is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We also have a strong culture of workplace safety and take the necessary precautions to prevent the spread of COVID-19 in the workplace.
COVID-19 considerations: Must be Fully Vaccinated. Block by Block CA has a strong culture of safety. We provide all personal protective equipment necessary to perform the assigned duties and fulfill responsibilities accordingly.
Are you a driven and passionate individual looking for an opportunity to make a difference in your community? If so, Block by Block-CA wants you to join our team!
Job Type: Full-time
Pay: $25.71 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
License/Certification:
- Guard Card (Required)
Work Location: In person