Address
Form of work** Candidates NEED to sit anywhere in NEW YORK STATE***
TEKsystems is looking to hire several fully remote Russian-speaking CSR to work with a leading healthcare company.
Title: Russian-speaking Customer Service Representative,
Pay: $19/hr,
Shift:
7:30am-4:00pm (2)
8:00am-4:30pm (2)
8:30am-5:00pm (5)
8:45am-5:15pm (3)
9:00am-5:30pm (3)
9:30am-6:00pm (6)
Training is 3 weeks
The training schedule is 9:30 – 4:30 for two weeks – then they go to their regular schedule starting the 3rd week - please note there are no requests for a schedule change for the first 2 months after they come out of training.
Responsibilities:
• Attend all in-service training/compliance sessions.
• Take client messages per protocol.
• Schedule Medicaid transportation per protocol.
• Provide for a professional work environment and exhibit a professional attitude and demeanor.
• Demonstrate a proven understanding of client’s procedures.
• Display excellent Customer Service skills.
• Provide timely feedback to the company regarding service failures and/or customer concerns.
• All other duties as directed by supervisors/management.
Qualifications:
- Russian fluency,
- 2+ years of high call volume experience,
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
