Runner/Busser | Hustle & Dough

RUNNER/BUSSER AT HUSTLE & DOUGH | ARRIVE HOTEL MEMPHIS

POSITION PROFILE:

The responsibility of the Busser/Runner is to maintain efficient service between kitchen and front of the house.

ABOUT HUSTLE & DOUGH:

Located at ARRIVE Memphis, HUSTLE & DOUGH is our all-day bakery and café. Hustle & Dough began in 2016 as a part-time cottage-bakery-sourdough-baking project. The goal was simple enough: bring the highest quality and freshest naturally leavened breads and pastries to the people of Memphis. If you're passionate about creating memorable experiences, thrive in a dynamic environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at Hustle & Dough.

THE TASK AT HAND:

• Ensure all orders leaving the kitchen meet presentation standards and guest requests
• Knowledge of menu items
• Ability to explain ingredients and preparation methods for each item
• Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
• Deliver food and beverage items from kitchen/bar in prompt and neat manner
• Inform servers and applicable team members of wait times and any product shortage
• Assist server with food and beverage service to ensure guest satisfaction
• Assist with clearing table settings and prepare table for resetting when needed
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
• Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction

WHAT WE'RE LOOKING FOR:

• Has a strong working knowledge of and passion for the food industry
• Displays a strong hands-on approach
• Thinks critically and objectively
• Guest service oriented
• Current Servsafe Food Handler Certificate Required
• Flexible schedule – must be available to work a variety of shifts
• Perform job junctions with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data
• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• 1-3 years of experience as a Busser/Runner in a high-quality full service or fast casual environment.

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• Flexible schedule – must be available to work a variety of shifts

MORE ABOUT US:

ARRIVE by Palisociety is part of Palisociety, a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to ARRIVE hotels, we also operate Palihouses, Palihotels, Le Petit Pali, and an independent collection of hotels including Hotel Grand Stark and Silver Lake Pool & Inn. We strive to offer thoughtful, comfortable accommodations full of low-key luxuries and modern conveniences in the world's most special neighborhoods. Our hotels and restaurants are filled with warm hospitality and friendly staff, so locals and visitors alike have meaningful and inspiring experiences.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit www.arrivehotels.com or follow @arrivehotels

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

We are an E-Verify Employer/Somos un empleador de E-Verify.