Room Attendant/ Laundry Attendant - New Hyatt House Colorado Springs

Room/Laundry/Houseman Attendant

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The 5 Senses Culture:

At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.

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Getting the Job Done:

· Weekends are Mandatory

- Provide guests and team members with professional, efficient, courteous and genuine hospitality.

· Maintains all public spaces and the parking cleanliness

· Duties include dusting (high and low), polishing furniture, trash removal, mopping and vacuuming.

· Report all damage, repairs and replacement of supplies to the appropriate department.

· Maintain cleanliness and safety to the property specific best practices and Brand standards.

· Attend all mandatory meetings and complete all the required training.

· Greet all guests and team members and warmly engage.

· Anticipates guest’s needs and offers services prior to the guest asking.

· Be aware of the Guest Service Scores and understand your role ensuring guest satisfaction.

· Complete all tasks assigned by the Housekeeping Manager and/or Hotel Manager(s), which may include cleaning of guest rooms and laundry.

· Attends all mandatory meetings and timely completes all required training.

· Ability to grasp, bend, stoop and push, pull and lift 30 bls.

Experience for Success:

· Housekeeping experience a plus

· High School diploma or equivalent

· Previous customer service experience

· Willingness to work in a fast paced and physically active work environment

The Good Stuff:

· Opportunity to grow your career and develop thru structured development programs

· Competitive Medical, Dental and Vision benefits

· Wellness and Commuter Stipend

· Vacation PTO Plan and Paid Sick Days

· 7 Paid Holidays

· Free nights at our hotels

· Monthly fun and recognition

· Daily Pay (RAIN)

The Fine Print:

5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities. This policy applies to all terms and conditions of employment. 5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person