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Form of workPosition Title: Room Attendant Location: Goldener Hirsch - Deer Valley Department: Rooms FLSA Status: Non-Exempt Reports To: Housekeeping Supervisor Join the team voted #1 Resort Hotel in the US by Travel and Leisure in 2023! Company & Property Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain.
The Inn features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer you the ultimate in intimate, personalized service alongside five-star amenities--including European king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews. Named after the Hotel Goldener Hirsch in Salzburg, Austria, the Goldener Hirsch Inn is Deer Valley's premier small luxury hotel. It opened in 1991 by the Countess Harriet Walderdorff, the grand dame who changed Europe's sense of "Luxury accommodations" from overt extravagance to a casual, yet sophisticated style.
The hotel's decor and ambience were influenced by her introductions to the same Austrian furniture makers as the original hotel. We love her style, and we know you will, too. We create individual experiences for our guests, and focus on exceptional guest service and minute attention to detail.
This has earned our Deer Valley luxury hotel numerous awards and ensures you feel like the VIPs you are--from the moment you arrive, and even beyond your departure. Come and enjoy our award-winning restaurant which has earned a wide range of accolades including Best of State in 2016, "Extraordinary" from Zagat, and Top Restaurant recognitions from Conde Nast Traveler, Salt Lake Magazine, The Park Record and Salt Lake Tribune. Relax and refresh by the fire in the AlpenStube after a day of skiing, hiking, mountain biking, or shopping--or retreat to the secluded third floor lounge for delicious steaming hot chocolate and decadently warm cookies.
Most recently, the Hirsch was again selected by the World Ski Awards in 2020 as the Best Ski Boutique Hotel in the United States. The Goldener Hirsch has been a AAA Four Diamond awardee since 2008. We strive to provide you the dedicated service that continues to earn these awards.
Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
Role Summary Clean and maintain all Residences and Inn rooms, as well as the heart of house and employee areas, ensuring the highest standards of cleanliness. At Goldener Hirsch, we are proud of the care we take in providing a warm and welcoming environment to our team, to maximize both productivity and a nurturing work culture. Room Attendants are integral to the success of Goldener Hirsch by ensuring that our team remains a high priority, and that the care they receive is extended to our guests.
We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. Core Responsibilities Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.
Within this, the key responsibilities for this position are: Daily tidying and cleaning of employee work spaces, offices, and communal heart of house areas, including the Spa, parking garage, corridors, and employee dining room. Use correct cleaning chemicals, tools, and equipment for designated surfaces, according to OSHA regulations and hotel requirements. Ensure security of any assigned keys and company-issued materials.
Review the assignment sheet and update completed assignments. Check with supervisor and Housekeeping office for additional assignments before the shift. Organize work duty priorities.
Review assigned area and complete general removal of any trash or debris. Transport any food and beverage trays/items in employee areas to service areas. Check under furniture for debris and remove if present; reposition furniture to correct floorplan.
Inspect condition of all furniture for tears, rips, stains and report damages to supervisor. Dust and polish all woodwork. Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents. Clean all lamps, light fixtures, and light switches; check for proper working condition. Remove dust, spots, and smears from windows, frames, and ledges; wash windows as assigned.
Remove dust, dirt, marks, and fingerprints from doors and door frames. Remove stains, scuff marks, and dust from baseboards, ledges, and corners. Empty trash containers, and sort recyclables into proper containers.
Remove trash, debris, and cobwebs from balconies and patios. Use designated chemicals, supplies, and equipment to clean various floor surfaces (mops, vacuums). Replace floor mats.
Remove soil, dirt, soap build-up and hair from employee bathroom mirrors, vanities, sinks, toilets/urinals, and floors. Replace facial and toilet tissues, hand towels, soaps in correct amount and location. Sweep employee areas daily.
Report any damages or maintenance problems to the supervisor. Turn over any lost and found items to the supervisor. Ensure security of hotel property.
Assist with Employee Break Room cleaning, tidying, and maintenance as needed. Other duties as needed. Required Qualifications A genuine affinity for interacting meaningfully and positively with Lodge teammates.
Ability to satisfactorily communicate in English with colleagues and management to their understanding. Housekeeping experience preferred. Knowledge of proper chemical handling.
Professional work ethic focused on exceeding expectations and attention to detail. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to exert physical effort in using cleaning equipment and supplies.
Ability to endure abundant physical movements in cleaning various work areas. Frequent or occasional need to perform the following physical activities: Reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting the property.
The constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 10 lbs.
frequently and 25 lbs. occasionally. Vision requirements: the constant need to view small print.
Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: the constant need to speak on the telephone and/or two-way radio, Respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.
SKILLS, ATTITUDES, AND BEHAVIORS Personal Skills: Professional appearance and manner, good character to work with a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs PHYSICAL DEMANDS Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds JOIN OUR FAMILY At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories.
Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty. Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people's lives. If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Goldener Hirsch is an Equal Opportunity Employer, M/F/D/V. Goldener Hirsch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Goldener complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This is a non-management position This is a ft-year round/ tiempo completo- todo el ano position
