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SalaryJob Summary: The role of Room Attendant is responsible for cleaning and servicing guest rooms in order to provide an exceptional experience for guests. This position ensures that all rooms are inviting and clean to the highest standards. The Room Attendant is also expected to ensure all defects are reported promptly and appropriately.
Job Responsibilities:
Responsible for a combination of Check-out and Stay-Over cleaning services daily
Remove and replace linens
Prepare and make beds
Clean and tidy bathrooms
Remove trash and disposable clutter
Sweep and mop floors
Vacuum floors
Dust furniture
Collect and turn-in any items left by guests according to company procedures
Ensure the security and privacy of guest rooms
Perform rotation cleaning duties as required
Stock amenities and fresh towels
Turn on all lights
Clean and disinfect all surfaces
Ensure room meets the company standards
Complete “Deep Cleans” when and as directed
Assist with any other reasonable request
All other duties as performed
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred
Previous housekeeping experience preferred but not required
Previous hospitality experience preferred
Knowledge, Skills, & Abilities:
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Ability to identify and resolve issues related to position independently
Ability to follow instruction
Professional attitude is required
Ability to work independently
Excellent time management skills
Ability to work as a team
Ability to follow proper safety measures when using hazardous chemicals
Basic knowledge of proper cleaning operations
Basic knowledge of proper sanitation operations
