Room Attendant

Job Type
Full-time
Description
1.Administration
• Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Replace air conditioner filters.
• Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Tend to pool area including chemical balancing, cleaning, etc.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
2.Support
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
4.Communication
• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Requirements
Physical Requirements
5. These are required of every associate.
• Minimum lifting of 70 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 70 pounds.
• Other duties may be assigned.
6.Additional responsibilities specific to you are:
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience preferred.
• CPR training and first aid training preferred.
• Additional language ability preferred.