*All positions are located in Fresno/Clovis CA*
The perfect blend of exceptional care and comfortable accommodations, Clovis Community Medical Center remains a top choice for women's services, labor and delivery, advanced minimally invasive surgeries, sports medicine, and weight-loss surgery. Home to the Marjorie E. Radin Breast Care Center, California's premier Breast Care center, we offer screening, diagnostics, and treatments using the most cutting-edge technology available. We're a family-oriented, suburban hospital at the base of the Sierra Nevada Mountains that's part of the Community Medical Centers healthcare network. Expanded in 2012, Clovis Community has 208 all-private rooms - making Clovis Community the only comprehensive hospital in the area with all-private rooms.
Whether for inpatient or outpatient care, we're here to provide the best possible experience and the highest quality care for the people we serve. That means we are able to offer a variety of ways for you to grow - both in the way you do your job as a healthcare professional and in the way you live your personal life. If you share our passion for providing the best possible care for each and every patient, you should consider a career with our team at Clovis Community Medical Center.
The RN Navigator functions on the multidisciplinary team as a patient advocate, educator and counselor. Responsible for ensuring assigned patient population receive quality and comprehensive services. Coordinates patient care throughout the continuum in collaboration with the multidisciplinary team and serves as a clinical resource with expertise in the area of specialty. Serves as a liaison throughout the hospital system and in the community regarding services provided for their unique patient population. Incumbent will provide expert nursing care, which includes: direct clinical practice, consultation, education and research. Demonstrates ability to act as a mentor.
Accountabilities
1. Builds awareness of the Nurse Navigator position with providers.
2. Responds to criteria based referrals as soon as possible.
3. Ensures pertinent information about the patient’s medical, psychosocial, functional and financial status.
4. Facilitates effective communication between (physicians, nurses, therapist, social workers, chaplain, etc.) by providing support and leadership as needed to complete assessment.
5. Exhibits leadership skills in facilitating multidisciplinary conferences when indicated by complexity of patient’s clinical condition/medical management or other barriers to care plan.
6. Provides necessary education and information on available options, the informed decision making process and realistic goal setting in order to empower the patient/caregiver to actively participate in their plan of care.
7. Establishes and coordinates a supportive care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values.
8. Demonstrates proficiency in identifying barriers to the plan of care and intervenes as appropriate.
9. Keeps patient/caregiver involved in plan and moving toward self-directed care.
10. Reviews, evaluates and revises the care plan for appropriateness on an ongoing and timely basis.
11. Assists patient/caregiver with accessing all of the resources for patients that are available locally and nationally.
12. Identifies benefits and coordinates resources based upon patient’s needs, insurance coverage and community programs.
13. Assists in organizing appointments and works with providers to provide a support network and a treatment timeline for the patient.
14. Acts as an advocate for the patient and the center for the area specialty.
15. Participates in community events.
16. Acts as a mentor and lead to RN Navigators as needed.
17. Leads quality improvement projects.
18. Develops and revises departmental policies and procedures.
19. Performs miscellaneous job related duties as assigned.
Education
• Graduation from a school of Nursing or successful completion of sufficient units in nursing qualifying for state licensure required
• Bachelor's Degree in Nursing preferred
Experience
• 3 years of recent nursing experience in the area specialty required
Licenses and Certifications
• RN - Current State of California Registered Nurse license required
• BLS - Current Basic Life Support (BLS) for Healthcare Providers by American Heart Association (AHA) required
• NATIONAL - National Certification related to specialty and applicable to role OR Bachelor of Science in Nursing (BSN) Degree required
• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.
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