Rn Care Navigator

Position Highlights:

• Position: Care Navigator RN
• Location: Skokie, IL
• Full Time/Part Time: Full-Time (40hrs/wk)
• Hours: 8:00AM - 4:30 PM, with rotation every third weekend. 
• Required Travel: Travel to patient homes and NorthShore sites

What you will need:

• License: Current professional Nursing Licensure in the state of IL required
• Education: Bachelor's degree required. Bachelor's degree in Nursing from an NLN accredited school of nursing required; BSN strongly preferred
• Certification: Basic Life Support for Healthcare Providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross). Clinical certification, such as case management certification, is beneficial
• Experience: 2 years of clinical nursing experience preferred. Minimum of 2 years of utilization review, discharge planning, case management or disease management preferred. Nursing experience in home services, ambulatory services working with high-risk patients beneficial. Experience with Microsoft Office Suite. Experience with Electronic Medical Record (EMR) platform preferred
• Skills: Able to communicate and work collaboratively with a range of stakeholders and team members; Knowledge of community resources.

What you will do:

• Connect with patient at the time of diagnosis (either ED or pre-admission) and follow the patient across the hospital stay and 90 days post discharge
• Guide the patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patient with navigating the continuum of care. Eliminate barriers to patient's access to health care services and facilitates continuity of care/care coordination
• Partner with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate. Oversee and facilitates effective and impactful interdisciplinary rounds that are structured and standardized
• Facilitate payor authorization processes and ensure that the patient type assigned is accurate
• Work with the CDI team to ensure that documentation accurately reflects severity of illness and intensity of service
• Perform daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care
• Act as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling
• Available to his/her assigned patient population 24/7 and participates as part of a call coverage structure
• Other duties - as this job evolves, this role will complete other duties assigned

NorthShore University HealthSystem (NorthShore) is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The NorthShore system, headquartered in Evanston, Ill., includes six award-winning hospitals - Evanston, Glenbrook, Highland Park, Northwest Community  Skokie, and Swedish. NorthShore comprises three exemplary physician networks, totaling more than 4,250 doctors across immediate, primary, specialty and complex care; and 170 office locations and 35 immediate care centers. NorthShore has an established reputation with more than 17,000 team members system-wide.

NorthShore is committed to excellence in its academic mission and supports teaching and research as the principal teaching affiliate of the University of Chicago Pritzker School of Medicine.

NorthShore was the first health system in Illinois to receive Magnet designation-the highest, most prestigious honor that demonstrates excellence in nursing and high standards in patient care. The system earned Magnet re-designation in 2019. When you work for NorthShore, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

At NorthShore University HealthSystem, diversity, equity and inclusion are at the core of our mission to support our team members and patients - irrespective of race, ethnicity, age, gender, sexual orientation or socioeconomic status. We believe that by recognizing and embracing our differences we create an organization that welcomes all to contribute and grow.

We invite all candidates to our team, as we continue to build on the incredible value our diverse talent brings to our organization, our community and our patients.

Please explore our website (www.northshore.org) to better understand how NorthShore delivers on its mission "to preserve and improve human life" through superior clinical care, academic excellence and innovative research.

NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. 

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