Rms Learning Facilitator: Remote

Job Title: RMS Learning Facilitator
Location: Chicago, IL (Remote)
Duration: Long Term Contract

PURPOSE:
Searching for Learning Facilitators to join our global revenue management education team to support hotels globally in the training and adoption of Client's new revenue management system, IDeaS G3, Optix and RevPlan.
POSITION RESPONSIBILITIES:
The Learning Facilitators provide a critical role of supporting our hotels globally in the use of Client's new revenue management system, IDeaS G3, Optix and RevPlan. This position will be responsible for generating support documentation, learning content creation, course execution and facilitation, and upholding Client standard procedures and guidelines.
This position will collaborate and directly support the Global Revenue Management Training and Operations team. Preferred experience for this position includes IDeaS G3, Optix and RevPlan, Opera PMS and prefer an additional language skill such as Spanish, outside of English. This position must be able to work international hours such as Asia or Europe supporting Client Hotels abroad.
To be successful in this role, knowledge of IDeaS G3 and flexible working hours is key. Superior oral and written communication skills are a plus. Previous IDeaS system implementation and hotel RM experience preferred.
EXPERIENCE AND QUALIFICATIONS:
IDeaS G3, Optix and RevPlan user experience
IDeaS learning and facilitation experience
Facilitation, communication, documentation skills
Creating and delivering training material
Coordination of implementation check lists
Coordinating registration, follow-up communications, tracking and managing learning completion
Able and willing to work in various time zones with specific emphasis on Asia time zone
Skilled in Microsoft Office suite of applications including Excel, Word, Access, PowerPoint, etc.
Requires understanding of revenue management systems and implementation of processes
Can operate in a fast-paced, complex system/corporate environment
Adapt and change with evolving learning needs
Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.
Travel may be required but no more than 20% of the time based on needs.
Requires grasping, writing, standing, sitting, walking, listening, and hearing ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment
Must have finger dexterity to be able to operate office equipment such as computers, printers, telephones, and other office equipment as needed
Ability to develop and deliver training materials
Ability to develop and deliver implementation processes and checklists
Ability to develop and deliver effective presentations
Ability to manage group and interpersonal conflict situations effectively
Ability to travel by air and car
**.** of 2 years of experience in coordinator level position in hotel industry revenue management and/or revenue management systems discipline
**.** of 2 years involved in a dynamic team environment
**.** of 3 years' experience in Microsoft Office suite of applications and related data management systems
Demonstrates a commitment to Client core values
EDUCATION:
Bachelor's Degree preferred, but not required. Degree in Hotel Management or related field preferred