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The Risk Management Specialist will provide operational oversight of the third-party claims administrator in the strategic management of insured claims with appropriate focus placed on developing analytics to track and monitor casualty claim and trends. This position will routinely communicate with internal and external stakeholders.
The Risk Management Specialist role has been segmented as Remote Anywhere meaning the work is completed 100% Remote Anywhere in the U.S. except Hawaii or United States Territories. .
Responsibilities:
Oversee third-party claims administrator (TPA) in the administration of workers compensation, and, occasionally, auto liability, and general/product liability claims. Will include interaction with in-house and outside counsel, internal stakeholders and third-party vendors.
Ensure claims adjusters are adhering to established claim handling instructions and industry best practices.
Analyze and authorize reserve and settlement requests from TPA within authority. Elevate requests above authority.
Conduct claim audits and claim reviews. Communicate audit results to management and TPA. Identify and implement process to address any areas of improvement from audit findings.
Conduct quarterly webcasts on pertinent topics for internal stakeholders and claim adjusters. Coordinate subject matter experts to speak on the selected topics.
Acts as liaison between internal contacts (i.e. Safety, Operations, Human Resources, Transportation Managers, etc.) and TPA. Ensure the proper functions within US Foods are involved in the claim process, as appropriate. Strategize with internal stakeholders and claims adjusters on handling of complex claims to bring claims to effective resolutions.
Perform on-going development, analysis, tracking and reporting of risk metrics related to casualty claims and trends.
Collaborate with internal stakeholders when risk and claim questions arise and work to build legal team’s reputation and trust within the organization with responsiveness and professionalism.
Preparation of claims related to casualty lines of insurance.
Collaborate on the review, revision, and/or development of policies and procedures for the department with the mindset of focusing on continuous improvement.
Other projects as assigned.
Relationships:
Internal: Works closely with cross-functional associates up to the SLT team
External: Works closely with outside counsel, vendors, and third-party vendors
Minimum Qualifications:
Must possess a minimum of 4 years of experience in Risk Management, insurance, or claims management. Preferably in a Corporate Risk Management function.
Strong financial acumen.
Strong communications skills with ability to effectively interact with all levels of management with problem solving skills that are consistent in a team environment.
Solid working knowledge of Excel, Word, and PowerPoint.
Operate independently within own scope of responsibility. Handle multiple tasks with competing requests and deadlines. Able to draw conclusions and make recommendations.
While working independently is important, you must also be able to work in a team environment. Share, discuss and collaborate within the Risk Management Department.
Welcome collaboration within the team with varying opinions and ideas.
Positive attitude, understand how decisions may impact the entire department and the enterprise as a whole.
Education:
- Bachelor’s degree preferred, preferably in Business or Finance or equivalent experience.
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EOE* Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Protected Veteran/Disability Status*
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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.
US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF_CCPA_policy.pdf) .
US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) .
US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.
