Address
Form of workAbout the Role:
The Risk and Identity Operations Manager is responsible for working on financial fraud mitigation on new and existing products and lines of business for Uber. They will be tasked with looking at all three sides of the marketplace: Spender, Earner, and Merchant, to identify trends and gaps in our fraud processes that lead to financial losses for Uber, along with insights and recommendations on how to mitigate these losses. If you want to work closely with cross-functional counterparts, have a high impact on initiatives across US&C, and have ownership and autonomy over the work product, this is the role for you!
What You'll Do:
- Monitor and quantify emerging fraud trends and patterns
- Collaborate with operations, applied science, product, eng, legal and other teams to prioritize solutions to emerging patterns
- Review new feature proposals for fraud risks and take appropriate measures to minimize risk
- Identify operational weaknesses and help improve or innovate new processes to keep teams efficient
Basic Qualifications:
- At least 2+ years of work experience in a related field ( operations, strategy, analytics, technology, marketplace, consulting)
- BA/BS degree or equivalent
- Experience writing code to organize data (SQL, Excel/Google Sheets, etc.) and developing decision-making systems (SQL, Python, R, etc.)
Preferred Qualifications:
- Experience in marketplace operations, with a focus on fraud mitigation
- Data-first problem solver with excellent Excel/Google Sheets data management skills
- Proficient in SQL
- Experience with data manipulation and analysis skills that lead to deep insights
- Ability to use data to quickly develop strategies and make decisions
- Experience building and executing complex processes
- Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
- Strong collaboration and partner management skills, including building deep, trust-based relationships with cross-functional teams
- Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines
- Self-motivated, works well independently and possesses strong organization and time management skills
For Chicago, IL-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.
For New York, NY-based roles: The base salary range for this role is USD$98,000 per year - USD$109,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
The Risk and Identity Operations Manager is responsible for working on financial fraud mitigation on new and existing products and lines of business for Uber. They will be tasked with looking at all three sides of the marketplace: Spender, Earner, and Merchant, to identify trends and gaps in our fraud processes that lead to financial losses for Uber, along with insights and recommendations on how to mitigate these losses. If you want to work closely with cross-functional counterparts, have a high impact on initiatives across US&C, and have ownership and autonomy over the work product, this is the role for you!
What You'll Do:
- Monitor and quantify emerging fraud trends and patterns
- Collaborate with operations, applied science, product, eng, legal and other teams to prioritize solutions to emerging patterns
- Review new feature proposals for fraud risks and take appropriate measures to minimize risk
- Identify operational weaknesses and help improve or innovate new processes to keep teams efficient
Basic Qualifications:
- At least 2+ years of work experience in a related field ( operations, strategy, analytics, technology, marketplace, consulting)
- BA/BS degree or equivalent
- Experience writing code to organize data (SQL, Excel/Google Sheets, etc.) and developing decision-making systems (SQL, Python, R, etc.)
Preferred Qualifications:
- Experience in marketplace operations, with a focus on fraud mitigation
- Data-first problem solver with excellent Excel/Google Sheets data management skills
- Proficient in SQL
- Experience with data manipulation and analysis skills that lead to deep insights
- Ability to use data to quickly develop strategies and make decisions
- Experience building and executing complex processes
- Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
- Strong collaboration and partner management skills, including building deep, trust-based relationships with cross-functional teams
- Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines
- Self-motivated, works well independently and possesses strong organization and time management skills
For Chicago, IL-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.
For New York, NY-based roles: The base salary range for this role is USD$98,000 per year - USD$109,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
