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Form of workJob Description: The Strategic Operations team in Salesforce's Global Public Sector Business Unit is a growing and cross-functional team. We deliver efficient, proactive, and innovative operational processes, standardization and operational execution for new programs/products, and new go-to-market strategies supporting the growth of the Global Public Sector organization.
*Responsibilities:*
* Be a subject matter expert for all processes unique to the public sector marketplace related to formal RFx responses and other proposals.
* Responsible for supporting the coordination and content response development of public sector tenders, requests for information (RFIs), requests for proposals (RFPs), and other public sector procurement documents and unsolicited proposals for SaaS/PaaS solutions.
* Develop bid/response plan and schedule for all phases of the response development process.
* Manage/track all aspects of content preparation, revision, and submission; collaborate and coordinate inputs from sales, solution engineering, security, legal, and compliance teams; coordinate and communicate with responding partners where required; and coordinate internal content reviews with executive management and legal.
* Structure, write, edit, and format all types of response content (general, functional, technical), tailoring the content around the customer requirements, in a creative, compelling, and compliant manner.
* Participate in the development of written questions to seek clarification from procurement officials throughout the procurement process, and remain current on all amendments and modifications.
* Review and understand customer requirements. Conceptualize and write compelling response content using proposal boilerplate library and developing from scratch as required.
* Help educate the Sales, Solution Engineering and other teams on the RFx process.
* Create and manage RFx boilerplate content repository and library of completed responses in multiple languages.
* Participate in developing and writing proposal win themes and executive summary sections.
* Ability to multi-task and perform in a fast-paced environment, working with a sense of urgency.
* Develop and share best practices with team members to enhance the quality and efficiency.
* Able to manage complex processes, problem solve, adapt to change and communicate effectively with a range of stakeholders.
* Build relationships and work cross-functionally with a diverse set of business partners.
Required Skills & Experience:
* Location: Central and East Coast US Remote
* A broad knowledge of Salesforce applications or transferable job experience for other, similar cloud-based solutions such as Microsoft or Oracle.
* 5+ years of experience in a proposal development/bid management role selling products and services responding to government solicitations under a direct and indirect contracting model
* 5 years of experience in the technology consulting industry in a writing role supporting responses for government organizations
* Experience with technical writing for cloud Software-as-a-Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS) solutions.
* Bachelor degree
* Proficiency in the Microsoft Office Suite (Word, Excel, Power Point) and Google Suite (Gdocs, Gsheets, Gchat)
* Self motivated to excel in a remote position collaborating effectively with a remote team; possess the ability to work in a fast paced environment with changing priorities and deadlines.
* Ability to work occasional overtime if necessary.
Highly Desirable skills:
* Proven experience with RFPio or similar proposal management software
* APMP certification and/or PMP certification
