Revenue Cycle Supervisor

Who We Are 

Select Ortho is a rapidly growing national company that provides expertise, convenience and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients. Select Ortho leverages resources, technology, and expertise to increase net collection rates, improve compliance, and streamline supply chain in managing the DME Service Line™.  

The high value we place on our employees is reflected in our competitive pay and exceptional benefits package, which includes medical insurance (company pays 75% of the premium), Dental and Vision (company pays 100% of the premium), free life insurance, generous paid vacation time, paid sick time, paid company holidays, and more! 

What We Stand For 

Our goal is to achieve nothing less than ecstatic customers. We do that by operating in a healthy culture of excellence and hiring employees who are happy to go the extra mile to achieve that vision. Working with purposeful energy and accountability comes naturally. Credibility always matters and intricate details are huge!  

DME Billing Supervisor  

Join our team as a DME Billing Supervisor and play a pivotal role in our healthcare organization's mission to provide exceptional patient care and service. Reporting to the Revenue Cycle Manager, you will oversee the daily operations of our billing department, ensuring the seamless flow of billing processes. Leveraging your expertise, you will drive process efficiency, implement improvements, and maintain an elevated level of accuracy to optimize profitability.  

Job Responsibilities 

• Oversee the day-to-day operations of the medical billing department and ensure that all billing-related tasks are completed accurately, and revenue is properly recognized; this includes the preparation of statements, coding, payments, and collections.  
• Provide strong leadership, guidance, and training for Billing team members, both onsite and in a remote setting via Teams, to ensure a culture of performance excellence and continuous improvement. 
• Proactively analyze billing data to identify, develop and execute solutions to improve overall effectiveness and efficiency within billing and collections. 
• Ensure an efficient collections process based on legal parameters to ensure compliance with company, local, state, and federal guidelines. 
• Ensure accurate maintenance of client records related to pricing, invoicing, and bill payments.  
• Conduct billing audits. 

Requirements and Qualifications 

• HS Diploma or Equivalent. BA or BS strongly preferred. 
• Previous healthcare management experience required. Experience in the DME industry is a plus. 
• Minimum 3 years’ experience with insurance and prior authorization processes, insurance claim denials, and posting payments. 
• Proficient in various billing software. 

• Proficient in computer software (Microsoft Office suite - Word, Excel, Outlook, Teams). 
• Demonstrates proactive approaches to problem-solving with strong decision-making capability. 
• Forward-looking thinker who actively seeks opportunities and proposes solutions. 
• Must be able to deliver superior customer service to the satisfaction of patients and health care professionals for guaranteed positive outcomes and impacts on future sales. 
• Self-motivated, enthusiastic, personable, and customer service oriented. 
• Proficient oral and written communication, listening, and conflict resolution skills. 
• The ability to work individually and as part of a team is required. 
• Strong organizational skills and able to manage multiple functions seamlessly with excellent attention to detail. 
• Must not be excluded and maintain non-exclusion from working with government programs per OIG list. 

Work Environment: This position always requires professional behavior and consideration of our client’s staff.  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary role. While performing the duties of this job, the employee is required to communicate effectively. The employee may also be required to perform high functioning dexterity tasks.  

Travel: Minimum travel may be required for training purposes.  

~Select Ortho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. ~