Revenue Analyst

REMOTE POSITION!WORK FROM HOME!!

• Competitive Wages
• Paid Time Off including Holidays
• Travel Discount Benefits
• Benefit Plans Offered for Medical/Dental/Vision and Mental Health
• 401(k)
• 401(k) matching

Who we are: Springwood Hospitality provides alternative investments through the creation of award-winning teams to operate the Hilton & Marriott hotels we develop.

Why we do it: At Springwood Hospitality we create caring, lasting relationships through fulfilling experiences so that YOU are impacted in a positive way.

Why we are different: We lead with HEART and embody the Springwood Essentials in our everyday interactions.

The Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Sales and Revenue in implementing the Hotel's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360, and other measurement tools and present revenue opportunities for the hotel.

Some of your responsibilities include:

• Accurate preparation and distribution of daily, weekly, and monthly revenue reports. The reports include market segmentation analysis, production reports, source contribution analysis, and daily pick-up reports.
• Assist with ensuring all rates are loaded and inventory maintenance is correct.
• Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct.
• Communicate strategies and procedures to other departments as required.
• Must be knowledgeable of all rates, room types, and hotel products.
• Participate in weekly revenue management meetings.
• Prepare Revenue Management Report information for all related meetings.
• Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends.
• Assist in preparing short and long-term forecasts.
• Provide administrative support for the Revenue Management Team.
• Review and analyze reports such as STR, Demand 360, and other measurement tools and present revenue opportunities.
• Analyze local events and activities and project the effect of opportunities they create.
• Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance.
• Place test calls to the Central Reservation Office (CRO) and property to ensure the accuracy of rate quoting, restrictions, and selling approach.
• Ensure accuracy from the daily Flash Report.
• Be knowledgeable of all special rates and promotions.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and trainings.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

What you Bring:

• Commitment to the company and the achievement of its purpose.
• The ability to effectively inspire others and engage associates and colleagues on difficult issues.
• Creative and Strategic skills
• Minimum of 1-year experience in Hospitality, preferably in Hotel Management
• Knowledge of all industry reports such as STR, Demand 360, etc.
• Proficient in Microsoft Excel, Word, and PowerPoint
• Ability to work quickly in a high-pressure & high-stress environment
• Ability to communicate clearly both verbally and in writing
• Excellent time management skills
• Exceptional with details and follow-up
• Flexible and long hours are sometimes required.
• Growth Mindset, willingness to try new things, and see what works.
• Be relentless about improvement!

If you are interested in joining a team that leads with heart in order to create caring, lasting relationships, with our associates, and guests we would like YOU to apply below.

Brand: Springwood Hospitality
Address: 146 Pine Grove Circle York, PA - 17403
Property Description: Springwood Hospitality Corporate
Property Number: SHC