Retail Support Teller

Provides exceptional customer service to Branch network as a Floating Teller. Supports Business Centers and Peoples Bank goals, mission statement, new initiatives and customer-focused sales culture. Processes customer transactions in a professional and efficient manner. Responsible for handling customer transactions quickly, efficiently, and in a courteous manner within established policies and procedures. Identifies and assists with customer needs in a proficient and professional manner. Disburses cash accurately and maintains a cash drawer within established limit, balancing it daily.

General Qualifications

Required Education/Knowledge:

• High school graduate or equivalent

Preferred Knowledge:

• Additional banking courses

Required Experience:

• Six months to one-year cash-handling experience, preferably in a financial institution

Preferred Experience:

• Bank operations experience to assist in understanding why procedures are set and followed

Required Skills:

• Ability to travel by automobile extensively within branch network to provide support where needed
• Excellent customer relations skills
• Proficient on calculator, PC and keyboard
• Familiarity with data entry/retrieval