Retail Store Part Time Key Holder-King Of Prussia

Retail Store Part Time Key Holder – King of Prussia, PA

POSITION SUMMARY:

A Key Holder is an acting member of the management team when the Store Manager and the Assistant Store Manager are not in the store. A Key Holder is trained on all operational functions that the Store Manager and Assistant Store Manager are trained on, including opening and closing the store, administering returns and exchanges, setting sales goals, and dividing tasks among sales associates. A Key Holder is expected to be the link between the management team and the sales associates, assisting management to accomplish tasks such as store cleanings, merchandising, and motivating employees on the sales floor to help exceed goals. An ideal Key Holder is hardworking, a quick thinker, and friendly with excellent customer service skills. She has a passion for the products and services that the brand provides.

RESPONSIBILITIES / DUTIES:

• Under the direction of the Store Manager, the Key Holder is responsible for driving sales, and customer satisfaction through selling, service, and people.
• Manage selling and service associates.
• Demonstrate integrity, honesty, and knowledge that promote the company culture, values, and mission.
• Foster a positive work environment that encourages diversity, mutual respect, and teamwork and is free of discrimination and harassment.
• Understands and ensures proper security procedures are followed.
• Participate in store meetings to discuss initiatives, objectives, issues, tasks and responsibilities.

EDUCATION / EXPERIENCE DESIRED:

• One year minimum of experience in a Retail Store
• High School Degree/GED or experience equivalent
• College degree in and/or interest in merchandising, business, marketing and/or related field are a plus
• Proven leadership, motivational, and training abilities
• High energy and an enthusiasm for providing customer service
• A passion for the products and services the brand provides
• Excellent communication skills
• Works well in a team environment, as well as independently with the ability to execute direction
• Must be flexible in scheduling as the business needs require evening, weekend, and holiday schedules

SPECIFIC KNOWLEDGE / SKILLS / ABILITIES:

• Achieve sales goals by engaging, knowing promotional initiatives and keeping current of product knowledge.
• Deliver the best possible customer experience by greeting, engaging and asserting customers in order to determine their needs and exceed their expectations.
• Motivate staff by promoting and developing a team atmosphere and provide constant feedback to management team. Set goals and objectives and monitor completion of projects by sales associates.
• Oversee sales floor when appointed as manager on duty.
• Maintain a service-first environment in which the customer is the primary focus and non-selling task are secondary.
• Assist with training and development of current and new sales associates and help determine floor and project assignments.
• Manage and drive the daily opening and closing procedures for the store including shipment, registers, and sales floor maintenance.
• Partner with Store Manager and Assistant Store Manager to ensure store operational tasks are addressed and completed including replenishment, transfers, signages placement, floor moves and markdowns.
• Collaborate with store management on completing merchandising initiative and maintain high standards of visual presentation and overall brand experience regarding signage, displays, sales floor organization, product placement and fixtures.
• Manage general housekeeping and maintenance duties to ensure the store is maintained in an efficient, clean and safe manner at all times.
• Abilities include standing and walking around during the scheduled shift.
• Comfortably pack and unpack shipments, arrange and move store fixtures and packages weighing up to 50 lbs.
• Ability to reach for merchandise using ladders, step stools, merchandise retrieving poles, etc.
• Provide loss prevention awareness to protect store assets and ensure a safe and secure work environment.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person