Retail Store Manager

Do you have an entrepreneurial spirit? Are you challenged and energized by a dynamic start-up environment? Are you wanting to make your own mark within a thriving organization? If so, consider exploring our opportunity for Tyndale’s very first General Manager at our new East Houston Retail Store! The Retail Factory Store & Service Center is located in the Deer Park area and is set to open April 2024 – we need you! Tyndale is a three-time consecutive Houston Top Workplace winner; come join our winning team and be a part of our growth.

This will be a hands-on leadership position where you will be responsible for the productivity and profitability of the Retail Store from a day-to-day basis and have the opportunity to build your own team as the store continues to grow. Initially, the store will operate Monday through Friday and will then grow into a standard Monday through Saturday schedule once the team is established. The General Manager will perform several key functions such as:

Sales

• Manage sales floor and drive retail sales by delivering exceptional customer service; Drive sales by using upselling techniques and recommending appropriate alternate products when necessary;
• Establish rapport with customers and create relationships to build future customer-base; Generate leads, record customer information and distribute to main office when applicable;
• Provide customer feedback regarding product selection and fit to appropriate department;

Merchandising

• Manage product layout and sales floor organization; Market merchandise according to sales promotion, and setting up creative display plans;
• Ensure the store maintains excellent visual presentation at all times, keeping appearance consistent with Tyndale Image;

Operations

• Process all inbound merchandise shipments, in-store price changes and store-to-warehouse product transfers;
• Place orders in MAS 500, remove items from inventory, and utilize computer system for the entire order process; Communicate with headquarters when necessary;
• Manage to company required profitability objectives; Analyze monthly store reports to evaluate controllable expenses and overall store performance; Make recommendations and implement changes as needed;
• Handle daily financial responsibilities, such as performing nightly register reconciling and taking daily cash deposits to the bank.

Staff Management

• Supervise store employees through planning, assigning, and directing their daily workflow tasks; Coordinate necessary training to include company on-boarding, on-the-job training and Tyndale Academy modules;
• Ensure store is appropriately staffed through effective scheduling assignments for employees;
• Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures;
• Implement and follow all loss prevention procedures to minimize store shrinkage;
• Perform additional tasks and duties as assigned;

Qualifications:

• High School Diploma or Equivalent Required; Associate’s or Bachelor’s degree in business or related field preferred;
• Minimum 2 years of management experience, with a proven ability to increase store sales and profitability required;
• Strong knowledge of business practices in a retail environment;
• Proficient computer skills including a working understanding of MS Office products;
• Ability to quickly learn new software;
• Must exercise considerable independent judgment and discretion;
• Strong interpersonal skills and proven ability to build rapport with customers;
• Ability to communicate clearly and effectively;
• Ability to organize and prioritize workload;
• Ability to train and motivate staff;
• Ability to move/lift up to 40lbs;
• Must have flexible scheduling availability, including working evenings and weekends;

Benefits:

• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.

About Tyndale

Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.

Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.

E.O.E

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person