Retail Store Associates

Job Summary: The INTER_ Retail Associate plays a crucial role in the day-to-day operations of INTER_’s retail gallery as well as the Creation Station. Creating a positive shopping experience for customers while contributing to the overall success of the business.

Responsibilities:

• Customer Service: Providing excellent customer service is a primary responsibility. This includes greeting customers, helping them find products, answering questions, and addressing concerns or issues.

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• Inventory: Conduct routine inventory and provide Manager with items to be repurchased.

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• Sales: Actively engaging with customers to promote and sell products. This may involve explaining product features, providing demonstrations, and offering assistance in making purchasing decisions.

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• Cash Handling: Processing transactions, handling cash, and providing accurate change. Retail associates may also be responsible for operating cash registers and other point-of-sale systems.

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• Stocking and Merchandising: Restocking shelves, organizing merchandise, and ensuring that products are neatly displayed. Retail associates may also participate in creating attractive product displays.

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• Product Knowledge: Staying informed about the products and services offered by the store. This includes knowing details about product specifications, pricing, and any promotions or discounts.

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• Maintaining Cleanliness: Keeping the store clean and organized. This involves tasks such as sweeping, mopping, dusting, and ensuring that the store's appearance is well-maintained.

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• Returns and Exchanges: Processing returns and exchanges according to the store's policies. Retail associates need to assist customers with any issues related to their purchases.

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• Upselling and Cross-Selling: Recommending additional products or accessories to customers to enhance their shopping experience and increase sales.

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• Team Collaboration: Working collaboratively with other team members and communicating effectively with management. This may involve participating in team meetings and following store policies and procedures.
• Adhering to Policies and Procedures: Following the store's rules and regulations, including security procedures, dress code, and safety guidelines.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to work in a dynamic and fast-paced environment.
• Previous customer service/retail experience is preferred.
• Knowledge or interest in art and immersive experiences is a plus.
• Basic computer skills for inventory, sales and information systems.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 28 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• New York, NY 10013: Relocate before starting work (Required)

Work Location: In person