Retail Store Associates

Join Our Team at Bruder Toys America Inc.!

Are you passionate about toys and believe that work should be fun and rewarding? Do you dream of being part of a dynamic team that brings joy to children and families every day? Bruder Toys America Inc., a leading name in the international toy industry, is on the lookout for an energetic and enthusiastic individual to join our Bruder Parts retail team. This is not just a job; it's a journey into the heart of childhood wonder and excitement!

Position: Retail Associate – Bruder Parts Retail Shop

Location: Vibrant and Friendly Retail Environment

What We Offer:

• A unique opportunity to work with an extensive range of Bruder toys, known worldwide for their quality and innovation.
• A competitive salary starting at $19 per hour, with potential increases based on experience and skill level.
• Comprehensive benefits package including Medical, Dental, 401K, and FSA.
• A lively and engaging work atmosphere where your love for toys makes a difference every day.

Who We're Looking For:

• Individuals with a flair for communication and a passion for toys. Whether you're guiding parents, grandparents, or caregivers in choosing the perfect Bruder toy, or engaging directly with the kids, your enthusiasm will make all the difference.
• A team player who's as organized and detail-oriented as they are motivated and creative, ready to tackle a variety of tasks from ringing up sales to managing online orders and social media interactions.
• Someone who thrives in a customer-focused role, ready to resolve any issue with a smile and ensure every customer's experience is nothing short of magical.

Key Responsibilities:

• Interact and assist our valued customers in the retail shop and online, providing top-notch service and toy recommendations.
• Manage sales transactions, process and track internet orders, and keep our product inventory and content fresh and engaging.
• Dive into the world of social media, answering queries and sharing the magic of Bruder toys with our online community. (Rarely)
• Play a vital role in backend operations, from handling orders and payments to ensuring our retail space is welcoming and well-organized.
• Process wholesale sales orders. (As needed)
• Taking orders over the phone

Resolving customer problems
Updating website with content and inventory
Answering customer emails
Printing and filing hard copies of orders
Importing orders into accounting software, reconcile incoming payments daily.
Process and mail catalog requests
Process wholesale sales orders. (As needed)

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Ability to Relocate:

• Hawthorne, CA 90250: Relocate before starting work (Required)

Work Location: In person