Retail Sales Associate

Tea Mansion, Inc. is a premium specialty tea provider based in DMV which sells over 200 of the highest quality teas from across the globe with a vision to be a world leader in premium organic and natural teas by offering products like no other.

At Tea Mansion, our mission is" to delight lives every time through tea time". As a very growing company we are building a vibrant, diverse team of creative, friendly, skilled and passionate people who want to work hard and win even harder. We value our employees and we enable them to deliver their best work. If you want to work for a company where we drive for success every day, without compromising human connection, you’ve found your dream job.

At Tea Mansion, the successful Sales Associate candidate is a guest service specialist of a Store Team who is motivated to provide a superior guest experience to maximize sales and profit. Under the guidance of the Store Leadership team, the Sales Associate is responsible for ensuring that sales goals are achieved by supporting and executing brand standards for our guest and team. This will include assisting with guests needs, offering product knowledge, merchandising, handling cash transactions, and maintaining a neat and visually inspiring store environment.

Candidates must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.

Responsibilities:

Teamwork:

• Partners with Store Leadership Team to support company initiatives and objectives
• Contributes to a positive and professional work environment, and collaborates with all team members
• Represents Tea Mansion core values, emphasizing a positive work environment that is fun and unique
• Maintains a high degree of personal integrity
• Recognizes opportunities to learn and grow, and invests in skills/experience that will help prepare him/her for the next level of responsibility

Guest Experience:

• Understands and is able to deliver our mission statement for our guests
• Proactively engages in a selling culture that focuses on building a loyal guest following through clear and positive communication
• Provides excellent customer service on the selling floor and at the cash wrap
• Is able to balance our guest experience with necessary operational tasks

Visual Merchandising:

• Helps to maintain a visually inspiring Store that is compelling to our guests at all times
• Assists in delivering our visual brand standards and presenting our unique product mix by actively working with products including: stocking, replenishing, displaying and merchandising
• Proactively educates himself/herself on product knowledge, campaign promotions and merchandising standards
• Demonstrates a passion for our products by understanding trends

Operations:

• Understands and follows all company policies and procedures
• Performs boutique opening and closing procedures
• Works effectively with team members to ensure the selling floor, cash wrap, and stockroom are clean and well maintained per Tea Mansion standards
• Demonstrates an interest level in understanding Retail Sales and the relationship to inventory levels in order to assist in identifying needs with the Store Leadership Team
• Protects the physical assets of the boutique by participating in weekly audits, routine cycle counts and an annual physical inventory

Qualifications:

• Posses a passion for Teas.
• Strong merchandising and visual skills
• Excellent verbal and written communication skills
• Excellent organization skills; able to execute tasks efficiently
• Proactive and creative problem solving ability
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Proficient computer skills
• Ability to work weekends, nights and holidays

Physical Requirements

• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
• Must be able to work alone
• Must be able to lift and carry up to 35 lbs

Job Type: Part-time

Salary: $14-16/Hr

Location: Westfield Montgomery Mall , Bethesda MD

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• What days are you available to work and at what time?

Work Location: In person