Job Description
- Greets customers; provides product and program information, demonstrates product features and explains benefits.
- Strives to turn every potential consumer into a satisfied customer.
- Responds to customer inquiries.
- Takes, verifies and processes customer orders.
- Inputs customer sales orders and credit agreement/application information in the computer.
- Prepares and explains credit agreement.
- Accepts and inputs customer payments and returns correctly.
- Sends correspondence and maintains store records as needed.
- Solicits additional business through telephone and card mailings.
- Post-delivery follow-up.
- Prepares merchandise price tags as required.
- Learns and complies with the company’s loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.
- High school diploma / GED, Bi- Lingual a plus.
- Six month to one year Retail Sales, customer service experience.
- Ability to work flexibility involving work hours, including weekends.
- Ability to operate general office equipment.
- Computer data entry.
- Ability to use a calculator to perform fundamental math calculations.
- Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
- Ability to plan and organize daily work activities.
- Ability to work independently in the absence of direct supervisor.
- Ability to lift up to 20 lbs. to assist customers loading vehicles and merchandising on the sales floor.
- Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.