Retail Sales Associate

Job Title: Retail Sales Associate

Location: 1250 Coast Village Rd Suite G, Montecito, CA 93108

Job Type: Full-time/Part-time

Overview:

As a Retail Sales Associate at Montecito Collective, you are the key component to ensuring the overall success of our retail store. Your primary role is customer engagement, providing exceptional and personalized customer service, and giving customers the “best friend” experience. This position involves a variety of responsibilities including, but not limited to, opening and closing duties, light cleaning, restocking, pricing, creating social media posts, and fostering a welcoming for our customers.

About Us:

Montecito Collective is more than just a retail store; it's a destination for style-conscious individuals seeking refined and elegant fashion solutions. Our mission is to provide a curated selection of high-quality clothing and accessories for both men and women, offering a little bit of everything to cater to diverse tastes and preferences. At the heart of our brand lies our unwavering commitment to ethics and exceptional customer service. Join us in redefining the way you shop, embracing quality, ethics, and a friendly atmosphere that makes every visit a delightful and memorable experience.

Responsibilities:

• Greet, interact, and provide assistance to every customer in a friendly, courteous, and professional manner
• Providing product knowledge to the customer
• Offering styling tip recommendations
• Assisting with purchasing decisions, finding specific products, and offering recommendations for the Santa Barbara/Montecito area to enhance the customer experience
• Address customer inquiries, concerns, and complaints with efficiency and empathy

• Prepare the store for daily operations by unlocking the door and ensuring all equipment and systems are functional
• Placing mannequins out in front of the store to showcase our clothing items
• Placing our signs out in front of the store and on the street
• Conduct an initial stock assessment to identify restocking needs for the day
• Organize displays to create an appealing shopping environment
• Perform a thorough cleaning of the store premises to maintain cleanliness and tidiness

• Secure the store by locking all entrances and exits, and conducting a security check
• Placing all mannequins back inside the store
• Brining our signs back inside the store
• Restock and organize merchandise for the next day’s operations
• Perform closing cleaning duties to maintain a clean and organized environment

• Monitor inventory levels and restock product to maintain optimal product availability for customers
• Conduct price checks and ensure accurate pricing of products, adhering to pricing guidelines
• Label and price merchandise accordingly, ensuring consistency and clarity for customers

• Organize and clean store display areas and sales counters throughout the day
• Perform regular light cleaning tasks such as dusting, sweeping, and mopping
• Ensure the store is organized and clean at all times, looking picture perfect for anyone who comes in

• Tik Tok: Create video content of yourself in our clothes to increase online sales
• Instagram: Create posts and video content of yourself in our clothes to increase traffic to our store and increase online sales

Qualifications:

• Previous retail or customer service experience is preferred
• Styling experience preferred
• Exceptionally strong social, interpersonal, and communication skills are required
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Detail-oriented with excellent organization abilities
• Enthusiastic and friendly demeanor to provide the “best friend” experience to our customers

Hours of Operations:

• Every day from 10 am-7pm
• 4-5 hour shifts
• 8 hour shifts

Pay:

• $19/hour
• Commission

Join our team and contribute to creating a welcoming and enjoyable shopping experience for our valued customers. We look forward to welcoming you into our dynamic retail family!

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person