Retail Sales Associate

The UPS Store 0620

Retail Sales Associate Qualifications:

• 2 to 3 years Retail Sales experience
• strong computer and internet skills including Photoshop and Microsoft Office
• a high school diploma/GED
• a friendly and genuinely helpful demeanor
• will be a fast learner who tries to learn all aspects of the business in a short time
• a professional appearance

The Retail Sales Associate responsibilities:

To deliver world-class customer service to all retail customers

• receive and process packages for courier shipment
• operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices
• expertly advise our valued customers by providing accurate information on our array of products, services, and best-value options
• exhibit confidence by knowing best sales practices as related to the industry
• deliver outstanding customer service to walk-in customers and telephone inquires
• continuously practice good listening skills with customers and The UPS Store team members
• take ownership of the customers shipping problem with world-class customer service and offer

viable solutions

• take action to learn all product and service offerings and alternative solutions
• deliver mail and packages to the proper mailbox holder
• maintain a clean and safe working environment

Job Type: Full-time

Pay: From $13.50 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person