Mental Health Billing Specialist - Counseling Office

Healthy Families of Albuquerque offers unique services with highly qualified licensed therapists who are dedicated to helping people achieve optimum emotional health. Together our team is trained in some of the most successful techniques known to the therapy world.

General Summary

The Billing Specialist is a really important job! Because of this role, everyone in the company gets paid. Our Medical Billing Specialist manages all aspects of billing, insurance verifications and collections.

Essential Functions

• Utilizes the electronic health records system (Therapy Notes) to submit, process and post all claims and copayments
• Prepares paper claims
• Posting and Aging
• Follows up on unpaid claims
• Works with insurance companies to file and appeal claims
• Conducts insurance verifications with communication back to clients
• Reconciles payments
• Manages collections and payment plans
• Prepares and makes bank deposits
• Uploads insurance information to client’s charts
• Assists clinicians and patients with billing related questions/concerns
• Runs reports in the system, as requested
• Follows internal processes along with best practices.
• Completes all work accurately and in a timely manner.
• Maintains HIPAA compliance – Observes strict patient confidentiality in all situations.
• Promptly communicates with Management if issues occur
• Attends companywide meetings (currently held via Zoom due to COVID). Meetings may be at held at any of the 3 offices.
• Assists with administrative projects and tasks to support the team
• Is professional, organized, positive, friendly, prompt and helpful
• Is proactive, multitasks and manages workload with minimal supervision
• All other duties as assigned by Management

Requirements

Education and Experience:

• Experience working with Counseling codes, preferred but, not required
• Minimum of 2 years’ experience doing Medical Billing
• Excellent verbal and written communication skills
• Understanding of insurance
• Understanding of medical terminology and billing codes
• Computer Savvy with fluency in Microsoft Office products

Necessary Attributes:

• Keen attention to detail
• Responsible, dependable and self-motivated
• Professional
• Customer service oriented
• Works well under pressure and able to meet deadlines
• Good troubleshooting and problem-solving abilities
• Able to multitask and work with minimal supervision
• Able to work in a fast-paced environment

Working Conditions:

• An office environment

Physical Requirements:

• Sitting for extended periods
• Must have excellent hearing, vision (must see color and fine details) and hand-eye coordination
• Lots of typing – repetitive motions of hands, fingers and wrists (typing)
• Able to lift 20-25 lbs
• Low to moderate noise level

Additional Requirements:

• Background check required.
• Must have reliable transportation.

Pay:

Depends on experience

TO APPLY: Please submit your resume through Indeed.com

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Billing: 2 years (Required)

Work Location: In person