Retail Sales Associate Full-Time (Year-Round)

The Retail Sales Associate plays a key role in maintaining an organized and customer-friendly environment. Responsibilities include assisting customers, restocking merchandise, and contributing to the overall efficiency of the store. This position offers an opportunity to develop valuable retail and customer service skills while being an essential part of the campus community.

Essential Duties & Responsibilities:

• Provide exceptional customer service by greeting and assisting customers with a friendly and approachable demeanor, addressing inquiries, and ensuring a positive and personalized shopping experience.
• Execute daily tasks related to maintaining the retail store, including but not limited to restocking shelves, organizing displays, ensuring product availability, and maintaining cleanliness standards, contributing to a visually appealing and well-organized shopping environment.
• Proficiently handle financial transactions within the retail store, demonstrating accuracy in processing sales, handling cash, and utilizing point-of-sale systems.
• Ensure compliance with established cash-handling procedures and contribute to maintaining the financial integrity of the store.
• Cultivate positive and effective interactions with diverse stakeholders, including students, faculty, visitors, and patrons, by providing attentive and personalized assistance.
• Follow inventory management guidelines, including organizing stockrooms and shelves, contributing to a well-organized and visually appealing retail space that aligns with the store's layout and presentation standards.
Perform other duties assigned

Experience and Skills:

Skills & Abilities:

• High school diploma required
• Preferred background includes a foundational knowledge of retail practices, encompassing customer service principles, inventory management, and familiarity with point-of-sale systems
• Comfortable processing financial transactions with precision, including handling cash, utilizing point-of-sale systems, and ensuring accuracy in sales transactions
• Possess strong communication skills, both verbal and interpersonal, essential for engaging effectively with diverse stakeholders and addressing customer inquiries
• Ability to work a flexible schedule including evenings, weekends, and holidays required, not including school holidays such as Thanksgiving or Christmas
• Basic reading, writing, and math skills required
• Ability to consistently lift heavy items within the established weight limits

• Health, dental, and vision insurance
• Vacation, Sick, Holiday and generous winter holiday time off
• Employer paid and voluntary life insurance
• Employer paid short and long-term disability
• Employee development & tuition reimbursement programs
• Defined retirement contributions
• Free and discounted employee tickets (i.e. two free tickets to Nutcracker is a $80 savings)
• Early ticket purchase before general public sales begin
• Free Stone Cafeteria meal on shift (i.e. 5 meals a week/$7.50 a meal is nearly a $2,000 savings)
• Dennison Recreation Center accessibility (includes spouses)
• Day Care (near site clinic operated by Pitter Patter with priority access to Interlochen employees)
• Professional development /tuition assistance
• Employee Referral Program (cash payments)
• Tuition remission - discount tuition for Academy, Camp and Interlochen Online
• Day Care (near site clinic operated by Pitter Patter with priority access to Interlochen employees)

Interlochen is proud to provide priority placement at Pitter Patter Preschool & Childcare located in the Interlochen Community Center, near our campus, for employees' dependents. In addition, Interlochen employees may be eligible for the MI Tri-Share Program. This program shares the cost of childcare between the state of Michigan, Interlochen Center for the Arts, and the employee (The employee will only pay 1/3 of the total cost, if eligible). Income guidelines and more information about MI Tri-Share can be found at https://www.michigan.gov/mwc/initiatives/mi-tri-share-child-care.

Interlochen Center for the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, national origin or ancestry, gender, gender identity or expression, sexual orientation, religion (religious creed), age, disability status, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state or local laws.
EEOC Voluntary Self-Identification of Protected Veteran Status
Voluntary Self-Identification of Disability
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
From: Interlochen Center for the Arts