Come be a part of our growing team! We strive to create a great working environment where you can grow and have fun! Let us show you how we can change your life!
Retail Sales Associates enjoy the following perks:
- Pay starting at $16/hour
- Medical insurance
- FREE MASSAGES
- Our team members will earn commission for wellness plan sales and have opportunities to earn up to $100 in additional bonuses.
Here's what we are looking for:
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must love interacting with new clients, established clients, and prospective clients.
- Be able to turn criticism into a story of great Customer Service.
- You will sell therapeutic massage services, memberships, and gift cards.
- You will book appointments, greet clients warmly and answer the phone professionally and politely to ensure a flawless guest experience.
- You will proactively call members who have not scheduled their monthly appointment to get them onto the schedule.
Sales, Frequency, and Retention Goals:
- You will be expected to achieve set goals (and you will receive bonuses for success!)
Daily Operations:
- We will train you on different types of massage techniques & you will use this knowledge to match clients with therapists based on their individualized needs.
- Accurately and consistently enter detailed client data into our computer system.
- Maintain our clean and inviting studio atmosphere.
- Able to follow approved operating policies and procedures.
- Customer Service in a spa or hospitality environment is preferred.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- You should be passionate about wellness, personable, willing to learn, and able to work with a variety of personalitPrior Retail Sales experience preferred; selling memberships or services in‐person to potential clients.
- Prior Customer Service and/or sales experience is preferred.
- Previous hospitality, spa or wellness setting experience preferred.
- You should have basic math and cash handling skills.
- Must be able to work well with others.
- High school diploma (or GED) or equivalent work experience (minimum two years) required.
- Computer proficiency - ease in learning new software.
- Demonstrated ability to pay attention to detail.
- Night and weekend availability – we are open 7 days per week.
- If offered the position, you will be required to pass a background check prior to employment.